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ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/crm-contactlist-renkei\/#%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AE%E6%96%99%E9%87%91%E3%83%BB%E8%A9%B3%E7%B4%B0%E3%81%AF%E3%81%A9%E3%81%93%E3%81%A7%E7%A2%BA%E8%AA%8D%E3%81%A7%E3%81%8D%E3%82%8B%EF%BC%9F\" >\u30af\u30e9\u30a6\u30c9PBX\u306e\u6599\u91d1\u30fb\u8a73\u7d30\u306f\u3069\u3053\u3067\u78ba\u8a8d\u3067\u304d\u308b\uff1f<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%C3%97CRM%E9%80%A3%E6%90%BA%E3%81%A7%E3%81%A7%E3%81%8D%E3%82%8B%E3%81%93%E3%81%A8\"><\/span>\u30af\u30e9\u30a6\u30c9PBX\u00d7CRM\u9023\u643a\u3067\u3067\u304d\u308b\u3053\u3068<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter lazyload\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2020\/10\/icon-2430270_640-1.png\" alt=\"\u30af\u30e9\u30a6\u30c9PBX CRM\u9023\u643a \u7740\u4fe1\u8868\u793a\"  width=\"480\" height=\"320\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 480px; --smush-placeholder-aspect-ratio: 480\/320;\" \/><\/p>\n<p><strong>CRM\u306e\u9867\u5ba2\u96fb\u8a71\u756a\u53f7\u3092\u30b9\u30de\u30db\u306b\u81ea\u52d5\u53cd\u6620\u3068\u306f\u3001<\/strong>\u4e2d\u5c0f\u4f01\u696d\u306e\u696d\u52d9\u52b9\u7387\u5316\u3068\u7d4c\u55b6\u6210\u9577\u306b\u8ca2\u732e\u3059\u308b\u91cd\u8981\u306a\u30c6\u30fc\u30de\u3067\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u3001CRM\u306e\u9867\u5ba2\u96fb\u8a71\u756a\u53f7\u3092\u30b9\u30de\u30db\u306b\u81ea\u52d5\u53cd\u6620\u306e\u57fa\u672c\u30fb\u6d3b\u7528\u65b9\u6cd5\u30fb\u5b9f\u52d9\u7684\u306a\u30dd\u30a4\u30f3\u30c8\u3092\u3001\u5f53\u793e\u306e\u652f\u63f4\u4e8b\u4f8b\u3092\u3075\u307e\u3048\u3066\u5206\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p>ICT\u30aa\u30d5\u30a3\u30b9\u76f8\u8ac7\u5ba4\u306e\u6e21\u908a\u3067\u3059\u3002\u55b6\u696d\u73fe\u5834\u3067\u300c\u96fb\u8a71\u756a\u53f7\u304b\u3089\u306f\u8ab0\u304b\u3089\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u300c\u5c65\u6b74\u3092\u624b\u5165\u529b\u3059\u308b\u306e\u304c\u9762\u5012\u300d\u3068\u3044\u3046\u60a9\u307f\u306f\u591a\u304f\u805e\u304b\u308c\u307e\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30af\u30e9\u30a6\u30c9PBX\u3068CRM\u3092\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001<strong>\u7740\u4fe1\u6642\u306b\u9867\u5ba2\u540d\u30fb\u793e\u540d\u30fb\u76f4\u8fd1\u3084\u308a\u3068\u308a\u5c65\u6b74\u3092\u81ea\u52d5\u8868\u793a<\/strong>\u3059\u308b\u4ed5\u7d44\u307f\u3068\u3001\u305d\u306e\u5c0e\u5165\u65b9\u6cd5\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002&nbsp;<\/p>\n<p>\u672c\u8a18\u4e8b\u306e\u8981\u7d04\uff1aCRM\u306e\u9867\u5ba2\u96fb\u8a71\u756a\u53f7\u306f\u30af\u30e9\u30a6\u30c9PBX\u306eCTI\u6a5f\u80fd\u3067\u7740\u4fe1\u6642\u306b\u540d\u524d\u8868\u793a\u53ef\u80fd\u3001\u55b6\u696d\u52b9\u7387\u3092\u5927\u5e45\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/p>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E6%9C%AC%E8%A8%98%E4%BA%8B%E3%81%AEQ_A%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%B3%AA%E5%95%8F%E3%81%AF%EF%BC%9F\"><\/span>\u672c\u8a18\u4e8b\u306eQ&amp;A\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u672c\u30c6\u30fc\u30de\u3067\u3088\u304f\u5bc4\u305b\u3089\u308c\u308b\u8cea\u554f\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%A7%E7%9D%80%E4%BF%A1%E6%99%82%E3%81%ABCRM%E3%81%AE%E9%A1%A7%E5%AE%A2%E5%90%8D%E3%82%92%E8%A1%A8%E7%A4%BA%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. \u30af\u30e9\u30a6\u30c9PBX\u3067\u7740\u4fe1\u6642\u306bCRM\u306e\u9867\u5ba2\u540d\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. \u306f\u3044\u3001\u30af\u30e9\u30a6\u30c9PBX\u3068CRM\/SFA\u306e\u9023\u643a\u6a5f\u80fd\uff08CTI\u6a5f\u80fd\uff09\u306b\u3088\u308a\u3001\u7740\u4fe1\u6642\u306b\u9867\u5ba2\u60c5\u5831\u3092PC\u30fb\u30b9\u30de\u30db\u753b\u9762\u306b\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u8868\u793a\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_%E3%81%A9%E3%82%93%E3%81%AACRM%E3%81%A8%E9%80%A3%E6%90%BA%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. \u3069\u3093\u306aCRM\u3068\u9023\u643a\u3067\u304d\u307e\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. Salesforce\u3001HubSpot\u3001Zoho CRM\u3001kintone\u3001Microsoft Dynamics\u7b49\u3001\u4e3b\u8981\u306aCRM\u306e\u5927\u534a\u306b\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_%E9%80%A3%E6%90%BA%E3%81%A7%E5%AE%9F%E7%8F%BE%E3%81%A7%E3%81%8D%E3%82%8B%E6%A5%AD%E5%8B%99%E5%8A%B9%E7%8E%87%E5%8C%96%E3%81%AF%EF%BC%9F\"><\/span>Q. \u9023\u643a\u3067\u5b9f\u73fe\u3067\u304d\u308b\u696d\u52d9\u52b9\u7387\u5316\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. \u2460\u7740\u4fe1\u6642\u306e\u9867\u5ba2\u60c5\u5831\u81ea\u52d5\u8868\u793a\u3001\u2461\u901a\u8a71\u5185\u5bb9\u306eCRM\u3078\u306e\u81ea\u52d5\u8a18\u9332\u3001\u2462\u30af\u30ea\u30c3\u30afto\u30b3\u30fc\u30eb\u3001\u2463\u901a\u8a71\u5c65\u6b74\u306e\u81ea\u52d5\u540c\u671f\u3001\u2464AI\u306b\u3088\u308b\u901a\u8a71\u8981\u7d04\u3001\u306e5\u3064\u304c\u4e3b\u8981\u306a\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002&nbsp;<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_%E8%BF%BD%E5%8A%A0%E8%B2%BB%E7%94%A8%E3%81%AF%E3%81%84%E3%81%8F%E3%82%89%E3%81%8B%E3%81%8B%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. \u8ffd\u52a0\u8cbb\u7528\u306f\u3044\u304f\u3089\u304b\u304b\u308a\u307e\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. \u30af\u30e9\u30a6\u30c9PBX\u5074\u306eCTI\u30d7\u30e9\u30f3\u8ffd\u52a0\uff08\u6570\u767e\u301c2,000\u5186\/\u30e6\u30fc\u30b6\u30fc\u6708\uff09\u3068\u3001CRM\u5074\u306eAPI\u5229\u7528\u67a0\uff08CRM\u306b\u3088\u308a\u7570\u306a\u308b\uff09\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_%E5%B0%8E%E5%85%A5%E6%9C%9F%E9%96%93%E3%81%AF%E3%81%A9%E3%82%8C%E3%81%8F%E3%82%89%E3%81%84%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. \u5c0e\u5165\u671f\u9593\u306f\u3069\u308c\u304f\u3089\u3044\u3067\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. \u30b7\u30f3\u30d7\u30eb\u306a\u9023\u643a\u306a\u30891\u301c2\u9031\u9593\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u8981\u4ef6\u304c\u3042\u308b\u30681\u301c2\u304b\u6708\u7a0b\u5ea6\u304c\u76ee\u5b89\u3067\u3059\u3002<\/p>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E9%80%A3%E6%90%BA%E3%81%A7%E5%AE%9F%E7%8F%BE%E3%81%A7%E3%81%8D%E3%82%8B5%E3%81%A4%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span>\u9023\u643a\u3067\u5b9f\u73fe\u3067\u304d\u308b5\u3064\u306e\u30e1\u30ea\u30c3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A0_%E7%9D%80%E4%BF%A1%E6%99%82%E3%81%AE%E9%A1%A7%E5%AE%A2%E6%83%85%E5%A0%B1%E8%87%AA%E5%8B%95%E8%A1%A8%E7%A4%BA\"><\/span>\u2460 \u7740\u4fe1\u6642\u306e\u9867\u5ba2\u60c5\u5831\u81ea\u52d5\u8868\u793a<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u30b9\u30de\u30db\u30fbPC\u306e\u753b\u9762\u306b <strong>\u300c\u25cb\u25cb\u682a\u5f0f\u4f1a\u793e \u7530\u4e2d\u69d8\uff08\u5148\u9031\u3001\u898b\u7a4d\u63d0\u793a\u6e08\uff09\u300d<\/strong>\u306e\u3088\u3046\u306b\u76f8\u624b\u60c5\u5831\u3092\u81ea\u52d5\u8868\u793a\u3002\u96fb\u8a71\u3092\u53d6\u308b\u524d\u306b\u72b6\u6cc1\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A1_%E9%80%9A%E8%A9%B1%E5%86%85%E5%AE%B9%E3%81%AECRM%E3%81%B8%E3%81%AE%E8%87%AA%E5%8B%95%E8%A8%98%E9%8C%B2\"><\/span>\u2461 \u901a\u8a71\u5185\u5bb9\u306eCRM\u3078\u306e\u81ea\u52d5\u8a18\u9332<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u901a\u8a71\u958b\u59cb\u30fb\u7d42\u4e86\u6642\u523b\u30fb\u9332\u97f3\u30c7\u30fc\u30bf\u3092\u81ea\u52d5\u3067CRM\u306b\u4fdd\u5b58\u3002\u624b\u5165\u529b\u30bc\u30ed\u3067\u5c65\u6b74\u84c4\u7a4d\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A2_%E3%82%AF%E3%83%AA%E3%83%83%E3%82%AFto%E3%82%B3%E3%83%BC%E3%83%AB\"><\/span>\u2462 \u30af\u30ea\u30c3\u30afto\u30b3\u30fc\u30eb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>CRM\u306e\u9867\u5ba2\u30ea\u30b9\u30c8\u753b\u9762\u3067\u96fb\u8a71\u756a\u53f7\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u81ea\u52d5\u767a\u4fe1\u3002\u756a\u53f7\u62bc\u3057\u9593\u9055\u3044\u3082\u9632\u3052\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A3_%E9%80%9A%E8%A9%B1%E5%B1%A5%E6%AD%B4%E3%81%AE%E5%8F%8C%E6%96%B9%E5%90%91%E5%90%8C%E6%9C%9F\"><\/span>\u2463 \u901a\u8a71\u5c65\u6b74\u306e\u53cc\u65b9\u5411\u540c\u671f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u30af\u30e9\u30a6\u30c9PBX\u2192CRM\u3001CRM\u2192\u30af\u30e9\u30a6\u30c9PBX\u306e\u53cc\u65b9\u5411\u540c\u671f\u3067\u3001\u30c7\u30fc\u30bf\u306e\u4e00\u5143\u7ba1\u7406\u304c\u53ef\u80fd\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A4_AI%E3%81%AB%E3%82%88%E3%82%8B%E9%80%9A%E8%A9%B1%E8%A6%81%E7%B4%84\"><\/span>\u2464 AI\u306b\u3088\u308b\u901a\u8a71\u8981\u7d04<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>2026\u5e74\u6700\u65b0\u7248\u3067\u306f\u3001\u901a\u8a71\u5185\u5bb9\u3092AI\u304c\u81ea\u52d5\u8981\u7d04\u3057\u3066CRM\u306b\u8a18\u9332\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u304c\u4e3b\u6d41\u306b\u3002\u55b6\u696d\u65e5\u5831\u4f5c\u6210\u304c\u5287\u7684\u306b\u697d\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E4%B8%BB%E8%A6%81%E3%81%AACRM%C3%97%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AE%E9%80%A3%E6%90%BA%E5%AF%BE%E5%BF%9C%E8%A1%A8\"><\/span>\u4e3b\u8981\u306aCRM\u00d7\u30af\u30e9\u30a6\u30c9PBX\u306e\u9023\u643a\u5bfe\u5fdc\u8868<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<table>\n<thead>\n<tr>\n<th style=\"background-color:#296b91;color:#ffffff;text-align:center;\">CRM\/SFA<\/th>\n<th style=\"background-color:#296b91;color:#ffffff;text-align:center;\">\u5bfe\u5fdc\u30af\u30e9\u30a6\u30c9PBX\u4f8b<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Salesforce<\/td>\n<td>MOT\/PBX\u3001Dialpad\u3001BIZTEL\u3001Arcstar Smart PBX<\/td>\n<\/tr>\n<tr style=\"background-color:#edf1fa;\">\n<td>HubSpot<\/td>\n<td>Dialpad\u3001Aircall\u3001CloudTalk<\/td>\n<\/tr>\n<tr>\n<td>Zoho CRM<\/td>\n<td>Zoho Voice\u3001Dialpad\u3001BIZTEL<\/td>\n<\/tr>\n<tr style=\"background-color:#edf1fa;\">\n<td>kintone<\/td>\n<td>MOT\/PBX\u3001BIZTEL\u3001\u30c8\u30d3\u30e9\u30d5\u30a9\u30f3<\/td>\n<\/tr>\n<tr>\n<td>Microsoft Dynamics<\/td>\n<td>Dialpad\u3001BIZTEL\u3001Microsoft Teams Phone<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E5%B0%8E%E5%85%A5%E3%81%AE%E6%B5%81%E3%82%8C%E3%81%A8%E8%B2%BB%E7%94%A8%E6%84%9F\"><\/span>\u5c0e\u5165\u306e\u6d41\u308c\u3068\u8cbb\u7528\u611f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter lazyload\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/06\/smartphone-300x199.jpg\" alt=\"CRM\u9023\u643a \u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\"  width=\"480\" height=\"320\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 480px; --smush-placeholder-aspect-ratio: 480\/320;\" \/><\/p>\n<p>\u9023\u643a\u5c0e\u5165\u306e\u4e00\u822c\u7684\u306a\u6d41\u308c\u306f <strong>\u300c\u2460 \u8981\u4ef6\u5b9a\u7fa9\uff08\u9023\u643a\u9805\u76ee\u30fb\u904b\u7528\u30d5\u30ed\u30fc\uff09\u2192\u2461 API\u9023\u643a\u8a2d\u5b9a\u2192\u2462 \u30c6\u30b9\u30c8\u904b\u7528\u2192\u2463 \u672c\u756a\u904b\u7528\u958b\u59cb\u2192\u2464 \u52b9\u679c\u6e2c\u5b9a\u30fb\u6539\u5584\u300d<\/strong>\u306e5\u30b9\u30c6\u30c3\u30d7\u3002\u8cbb\u7528\u306f <strong>\u30af\u30e9\u30a6\u30c9PBX\u5074\u306eCTI\u30d7\u30e9\u30f3\u8ffd\u52a0\uff08500\u301c2,000\u5186\/\u30e6\u30fc\u30b6\u30fc\u6708\uff09\uff0bCRM\u5074\u306eAPI\u5229\u7528\u67a0<\/strong>\u304c\u5fc5\u8981\u3067\u3059\u3002&nbsp;\u4e2d\u5c0f\u4f01\u696d\u306e\u5834\u5408\u3001\u6708\u984d10\u301c30\u4e07\u5186\u306e\u904b\u7528\u30b3\u30b9\u30c8\u304c\u76ee\u5b89\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E9%80%A3%E6%90%BA%E5%B0%8E%E5%85%A5%E3%81%A7%E5%A4%B1%E6%95%97%E3%81%97%E3%81%AA%E3%81%84%E3%81%9F%E3%82%81%E3%81%AE3%E3%81%A4%E3%81%AE%E3%83%81%E3%82%A7%E3%83%83%E3%82%AF%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span>\u9023\u643a\u5c0e\u5165\u3067\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e3\u3064\u306e\u30c1\u30a7\u30c3\u30af\u30dd\u30a4\u30f3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u9023\u643a\u5c0e\u5165\u3067\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306b\u3001\u4e8b\u524d\u306b\u4ee5\u4e0b3\u70b9\u3092\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<br \/><strong>\u2460 \u65e2\u5b58CRM\u306eAPI\u5bfe\u5fdc\u53ef\u5426<\/strong>\uff1a\u53e4\u3044CRM\u3060\u3068API\u9023\u643a\u3067\u304d\u306a\u3044\u30b1\u30fc\u30b9\u3042\u308a\u3002<br \/><strong>\u2461 \u901a\u8a71\u5c65\u6b74\u306e\u4fdd\u5b58\u5f62\u5f0f<\/strong>\uff1aCRM\u5074\u306e\u5165\u529b\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3068\u6574\u5408\u6027\u304c\u3042\u308b\u304b\u78ba\u8a8d\u3002<br \/><strong>\u2462 \u30b9\u30de\u30db\u30a2\u30d7\u30ea\u306e\u5bfe\u5fdcOS<\/strong>\uff1aiOS\/Android\u306e\u4e21\u5bfe\u5fdc\u304b\u3001\u696d\u52d9\u3067\u4f7f\u3046\u30d0\u30fc\u30b8\u30e7\u30f3\u306b\u5bfe\u5fdc\u3059\u308b\u304b\u78ba\u8a8d\u3002<br \/>\u5f53\u793e\u3067\u306f7\u793e\u306e\u30af\u30e9\u30a6\u30c9PBX\u4ee3\u7406\u5e97\u3068\u3057\u3066\u3001CRM\u9023\u643a\u306e\u8981\u4ef6\u30d2\u30a2\u30ea\u30f3\u30b0\u304b\u3089\u5c0e\u5165\u30fb\u904b\u7528\u30d5\u30a9\u30ed\u30fc\u307e\u3067\u4e00\u8cab\u652f\u63f4\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p align=\"center\"><a href=\"https:\/\/www.salesforce.com\/jp\/\" target=\"_blank\" rel=\"noopener\" class=\"q_button bt_red\">Salesforce\u516c\u5f0f<\/a><\/p>\n<p>\u7b49\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3082\u3042\u308f\u305b\u3066\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E5%BD%93%E7%A4%BE%E3%81%AEIT%E4%BC%B4%E8%B5%B0%E6%94%AF%E6%8F%B4%E3%82%B5%E3%83%BC%E3%83%93%E3%82%B9%E3%81%AF%EF%BC%9F\"><\/span>\u5f53\u793e\u306eIT\u4f34\u8d70\u652f\u63f4\u30b5\u30fc\u30d3\u30b9\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u5f53\u793e\u3067\u306f\u4e2d\u5c0f\u4f01\u696d\u5411\u3051\u306b <strong>\u300c\u73fe\u72b6\u8a3a\u65ad \u2192 \u30c4\u30fc\u30eb\u9078\u5b9a \u2192 \u5c0e\u5165 \u2192 \u904b\u7528\u30d5\u30a9\u30ed\u30fc\u300d<\/strong>\u306e\u4f34\u8d70\u652f\u63f4\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u5316\u30fbAI\u5c0e\u5165\u88dc\u52a9\u91d1\u3084\u3082\u306e\u3065\u304f\u308a\u88dc\u52a9\u91d1\u7b49\u306e <strong>\u516c\u7684\u652f\u63f4\u6d3b\u7528<\/strong>\u3082\u30bb\u30c3\u30c8\u3067\u3054\u76f8\u8ac7\u53ef\u80fd\u3002&nbsp;\u4e2d\u5c0f\u4f01\u696d\u306e\u9650\u3089\u308c\u305fIT\u4e88\u7b97\u306e\u4e2d\u3067\u3001\u6700\u5927\u306e\u52b9\u679c\u3092\u51fa\u3059\u305f\u3081\u306e\u304a\u624b\u4f1d\u3044\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f <strong>\u300c\u30af\u30e9\u30a6\u30c9PBX\u300d\u300c\u30ea\u30e2\u30fc\u30c8\u4f1a\u8b70\u30c4\u30fc\u30eb\u300d\u300c\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u300d\u300cCRM\/SFA\u300d\u300c\u96fb\u5b50\u5951\u7d04\u300d\u300c\u30af\u30e9\u30a6\u30c9\u30b9\u30c8\u30ec\u30fc\u30b8\u300d<\/strong>\u7b49\u3001\u30c6\u30ec\u30ef\u30fc\u30af\u30fbDX\u95a2\u9023\u306e\u4e3b\u8981\u30c4\u30fc\u30eb\u3092\u6a2a\u65ad\u7684\u306b\u53d6\u308a\u6271\u3063\u3066\u3044\u307e\u3059\u3002&nbsp;<\/p>\n<div style=\"border:1px solid #dadce0;border-left:5px solid #c01f0e;border-radius:6px;padding:14px 18px;margin:16px auto;max-width:680px;background-color:#f8f9fb;\">\n<div style=\"font-size:11px;color:#c01f0e;font-weight:bold;letter-spacing:1px;margin-bottom:6px;\">&#x1f4ce; \u95a2\u9023\u8a18\u4e8b<\/div>\n<p style=\"margin:0 0 6px;font-size:15px;font-weight:bold;line-height:1.4;\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/cloudpbx\/price-hikaku-matome\/\" style=\"color:#202124;text-decoration:none;\">\u30af\u30e9\u30a6\u30c9PBX\u306e\u8a73\u7d30\u89e3\u8aac<\/a><\/p>\n<p style=\"margin:0;color:#5f6368;font-size:13px;line-height:1.6;\">\u30af\u30e9\u30a6\u30c9PBX\u306e\u4ed5\u7d44\u307f\u30fb\u6a5f\u80fd\u30fb\u9078\u3073\u65b9\u3092\u4f53\u7cfb\u7684\u306b\u89e3\u8aac\u3057\u305f\u5165\u9580\u8a18\u4e8b\u3002<\/p>\n<\/div>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E9%96%A2%E9%80%A3%E8%A8%98%E4%BA%8B%E3%81%AE%E3%81%94%E6%A1%88%E5%86%85\"><\/span>\u95a2\u9023\u8a18\u4e8b\u306e\u3054\u6848\u5185<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"cardlink\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/costdown\/cloud-pbx\/\"><div class=\"cardlink_thumbnail\"><img decoding=\"async\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/06\/ipbxcircle-120x120.webp\" alt=\"\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u304b\u3089\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3001\u30c7\u30e1\u30ea\u30c3\u30c8\u307e\u3067\u5fb9\u5e95\u89e3\u8aac\uff01\" width=\"120\" height=\"120\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\"><\/div><\/a><div class=\"cardlink_content\"><span class=\"cardlink_timestamp\">2022.09.19<\/span><div class=\"cardlink_title\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/costdown\/cloud-pbx\/\">\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u304b\u3089\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3001\u30c7\u30e1\u30ea\u30c3\u30c8\u307e\u3067\u5fb9\u5e95\u89e3\u8aac\uff01<\/a><\/div><div class=\"cardlink_excerpt\">\r\n\r\n\u9867\u5ba2\u3084\u53d6\u5f15\u5148\u306a\u3069\u306e\u96fb\u8a71\u5bfe\u5fdc\u306b\u4fbf\u5229\u306aPBX\u3092\u6d3b\u7528\u3057\u3066\u3044\u308b\u4f01\u696d\u306f\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\r\n\u6700\u8fd1\u306f\u3088\u308a\u5229\u4fbf\u6027\u306e\u9ad8\u3044\u30af\u30e9\u30a6\u30c9PBX\u3068\u3044\u3046\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3082\u5897\u3048\u3066\u3044\u307e\u3059\u3002\r\n\r\n\u30af\u30e9\u30a6\u30c9PBX\u306fPBX\u306e\u9032\u5316\u7cfb\u3067\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3067\u96fb\u8a71\u56de\u7dda\u3092\u69cb\u7bc9\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\r\n\r\n\u305d\u3053\u3067\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001...<\/div><\/div><div class=\"cardlink_footer\"><\/div><\/div>\n<div class=\"cardlink\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/cloudpbx\/cloud-hikaku-osusume-service\/\"><div class=\"cardlink_thumbnail\"><img decoding=\"async\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2022\/04\/feedback-3240007_640-120x120.jpg\" alt=\"\u30af\u30e9\u30a6\u30c9PBX\u306e\u6bd4\u8f03\u3059\u3079\u304d\u9805\u76ee\u3068\u304a\u3059\u3059\u3081\u30b5\u30fc\u30d3\u30b98\u793e\u3092\u7d39\u4ecb\uff01\" width=\"120\" height=\"120\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\"><\/div><\/a><div class=\"cardlink_content\"><span class=\"cardlink_timestamp\">2022.04.28<\/span><div class=\"cardlink_title\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/cloudpbx\/cloud-hikaku-osusume-service\/\">\u30af\u30e9\u30a6\u30c9PBX\u306e\u6bd4\u8f03\u3059\u3079\u304d\u9805\u76ee\u3068\u304a\u3059\u3059\u3081\u30b5\u30fc\u30d3\u30b98\u793e\u3092\u7d39\u4ecb\uff01<\/a><\/div><div class=\"cardlink_excerpt\">\u30b3\u30ed\u30ca\u798d\u306b\u304a\u3051\u308b\u30c6\u30ec\u30ef\u30fc\u30af\u666e\u53ca\u306b\u4f34\u3044\u3001\u30af\u30e9\u30a6\u30c9PBX\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\r\n\r\n\u30af\u30e9\u30a6\u30c9PBX\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u4f1a\u793e\u306f\u3055\u307e\u3056\u307e\u3067\u3001\u6599\u91d1\u4f53\u7cfb\u3084\u7279\u5fb4\u304c\u7570\u306a\u308a\u307e\u3059\u3002\r\n\r\n\u305d\u306e\u305f\u3081\u3001\u30af\u30e9\u30a6\u30c9PBX\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u4f1a\u793e\u3092\u3069\u306e\u3088\u3046\u306b\u9078\u3079\u3070\u826f\u3044\u304b\u8ff7\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3088\u306d\u3002\u3053\u306e\u8a18\u4e8b...<\/div><\/div><div class=\"cardlink_footer\"><\/div><\/div>\n<div class=\"cardlink\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/utm-toha\/\"><div class=\"cardlink_thumbnail\"><img decoding=\"async\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2020\/09\/computer-23261_640-120x120.png\" alt=\"UTM\u3068\u306f\uff1f\u521d\u3081\u3066\u306e\u65b9\u5411\u3051\u306b\u3068\u306b\u304b\u304f\u5206\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\uff01\" width=\"120\" height=\"120\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\"><\/div><\/a><div class=\"cardlink_content\"><span class=\"cardlink_timestamp\">2020.09.17<\/span><div class=\"cardlink_title\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/utm-toha\/\">UTM\u3068\u306f\uff1f\u521d\u3081\u3066\u306e\u65b9\u5411\u3051\u306b\u3068\u306b\u304b\u304f\u5206\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\uff01<\/a><\/div><div class=\"cardlink_excerpt\">UTM\u3068\u306f\uff1f\u521d\u3081\u3066\u306e\u65b9\u5411\u3051\u306b\u3068\u306b\u304b\u304f\u5206\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002\u300cUTM\u3063\u3066\u805e\u3044\u305f\u3053\u3068\u3042\u308b\u3051\u3069\u4f55\u306e\u3053\u3068\uff1f\u300d\u300c\u4e2d\u5c0f\u4f01\u696d\u3082\u5c0e\u5165\u3059\u3079\u304d\uff1f\u300d\u3068\u304a\u60a9\u307f\u306e\u65b9\u5411\u3051\u306b\u3001\u672c\u8a18\u4e8b\u3067\u306fUTM\uff08UnifiedThreatManagement\uff09\u306e\u4ed5\u7d44\u672c\u8a18\u4e8b\u3067\u306f\u4e2d\u5c0f\u4f01\u696d\u306e\u5b9f\u52d9\u76ee\u7dda\u3067\u91cd\u8981\u30dd\u30a4\u30f3\u30c8\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002...<\/div><\/div><div class=\"cardlink_footer\"><\/div><\/div>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"CRM%E9%80%A3%E6%90%BA%E5%B0%8E%E5%85%A5%E3%81%AE%E8%B2%BB%E7%94%A8%E5%AF%BE%E5%8A%B9%E6%9E%9C%EF%BC%88ROI%EF%BC%89%E3%81%AE%E8%A9%A6%E7%AE%97%E4%BE%8B\"><\/span>CRM\u9023\u643a\u5c0e\u5165\u306e\u8cbb\u7528\u5bfe\u52b9\u679c\uff08ROI\uff09\u306e\u8a66\u7b97\u4f8b<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30af\u30e9\u30a6\u30c9PBX\u00d7CRM\u9023\u643a\u306e\u5c0e\u5165ROI\u3092\u8a66\u7b97\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<strong>\u55b6\u696d10\u4eba\u306e\u4e2d\u5c0f\u4f01\u696d<\/strong>\u3092\u60f3\u5b9a\u3057\u307e\u3059\u3002<br \/>\u3010\u30b3\u30b9\u30c8\u9762\u3011CTI\u30d7\u30e9\u30f3\u8ffd\u52a0 1,500\u5186\u00d710\u4eba\u00d712\u304b\u6708 = 18\u4e07\u5186\/\u5e74\u3001CRM API\u5229\u7528 5,000\u5186\u00d712\u304b\u6708 = 6\u4e07\u5186\/\u5e74\u3002&nbsp;<strong>\u5408\u8a08 24\u4e07\u5186\/\u5e74<\/strong>\u3002<br \/>\u3010\u52b9\u679c\u9762\u3011\u901a\u8a71\u5c65\u6b74\u5165\u529b\u6642\u9593 1\u65e510\u5206\u524a\u6e1b\u00d710\u4eba\u00d7\u55b6\u696d\u65e5240\u65e5 = <strong>400\u6642\u9593\/\u5e74\u524a\u6e1b<\/strong>\u3001\u6642\u7d662,500\u5186\u63db\u7b97\u3067 <strong>100\u4e07\u5186\/\u5e74<\/strong>\u306e\u4eba\u4ef6\u8cbb\u52b9\u7387\u5316\u3002&nbsp;\u3055\u3089\u306b\u7740\u4fe1\u6642\u306e\u9867\u5ba2\u60c5\u5831\u8868\u793a\u3067 <strong>\u5931\u6ce8\u9632\u6b62\u30fb\u6210\u7d04\u73875%\u5411\u4e0a<\/strong>\u3092\u4eee\u5b9a\u3059\u308b\u3068\u3001\u5e74\u55461\u5104\u5186\u306e\u4f01\u696d\u306a\u3089 <strong>500\u4e07\u5186\u306e\u58f2\u4e0a\u5897<\/strong>\u306b\u3002\u6295\u8cc724\u4e07\u5186\u3067\u52b9\u679c100\u301c600\u4e07\u5186\u3068\u3044\u3046\u9ad8ROI\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002&nbsp;<\/p>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%C3%97CRM%E9%80%A3%E6%90%BA%E3%81%AE%E6%A5%AD%E7%A8%AE%E5%88%A5%E4%BA%8B%E4%BE%8B\"><\/span>\u30af\u30e9\u30a6\u30c9PBX\u00d7CRM\u9023\u643a\u306e\u696d\u7a2e\u5225\u4e8b\u4f8b<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u696d\u7a2e\u5225\u306e\u6d3b\u7528\u4e8b\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<strong>\u300c\u4e0d\u52d5\u7523\u696d\u300d<\/strong>\u3067\u306f\u7269\u4ef6\u554f\u3044\u5408\u308f\u305b\u6642\u306b\u9867\u5ba2\u306e\u904e\u53bb\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3092\u5373\u6642\u53c2\u7167\u3001<strong>\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u300d<\/strong>\u3067\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u753b\u9762\u306b\u9867\u5ba2\u60c5\u5831\uff0b\u904e\u53bb\u5bfe\u5fdc\u5c65\u6b74\u3092\u8868\u793a\u3057FCR\uff08\u4e00\u6b21\u89e3\u6c7a\u7387\uff09\u5411\u4e0a\u3001<strong>\u300cBtoB\u55b6\u696d\u300d<\/strong>\u3067\u306f\u5546\u8ac7\u4e2d\u306e\u9867\u5ba2\u304b\u3089\u7740\u4fe1\u6642\u306b\u300c\u30db\u30c3\u30c8\u30ea\u30fc\u30c9\u300d\u306e\u30a2\u30e9\u30fc\u30c8\u8868\u793a\u3001<strong>\u300c\u58eb\u696d\u300d<\/strong>\u3067\u306f\u65e2\u5b58\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u306e\u76f8\u8ac7\u6642\u306b\u904e\u53bb\u6848\u4ef6\u5c65\u6b74\u3092\u5373\u6642\u8868\u793a\u3001<strong>\u300cEC\u30b5\u30dd\u30fc\u30c8\u300d<\/strong>\u3067\u306f\u6ce8\u6587\u756a\u53f7\u3068\u7d10\u4ed8\u3051\u3066\u914d\u9001\u72b6\u6cc1\u3092\u5373\u6642\u78ba\u8a8d\u3001\u3068\u3044\u3046\u3088\u3046\u306b\u696d\u7a2e\u7279\u6027\u306b\u5fdc\u3058\u305f\u6d3b\u7528\u304c\u53ef\u80fd\u3002&nbsp;\u5f53\u793e\u3067\u306f\u696d\u7a2e\u5225\u306e\u9023\u643a\u8a2d\u8a08\u652f\u63f4\u3082\u627f\u308a\u307e\u3059\u3002<\/p>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"CRM%E9%80%A3%E6%90%BA%E3%82%92%E6%88%90%E5%8A%9F%E3%81%95%E3%81%9B%E3%82%8B3%E3%81%A4%E3%81%AE%E3%82%B3%E3%83%84\"><\/span>CRM\u9023\u643a\u3092\u6210\u529f\u3055\u305b\u308b3\u3064\u306e\u30b3\u30c4<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30af\u30e9\u30a6\u30c9PBX\u00d7CRM\u9023\u643a\u3092\u6210\u529f\u3055\u305b\u308b\u30b3\u30c4\u306f <strong>\u300c\u2460 \u5c0f\u3055\u304f\u59cb\u3081\u3066\u691c\u8a3c\u2192\u62e1\u5927\u300d\u300c\u2461 \u55b6\u696d\u73fe\u5834\u306e\u58f0\u3092\u3057\u3063\u304b\u308a\u62fe\u3046\u300d\u300c\u2462 \u904b\u7528\u30eb\u30fc\u30eb\u3092\u660e\u78ba\u5316\u300d<\/strong>\u306e3\u3064\u3002\u4e00\u5ea6\u306b\u5168\u6a5f\u80fd\u3092\u9023\u643a\u3055\u305b\u3088\u3046\u3068\u3059\u308b\u3068\u5931\u6557\u3057\u304c\u3061\u306a\u305f\u3081\u3001\u6bb5\u968e\u7684\u5c55\u958b\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002&nbsp;\u5f53\u793e\u3067\u306f\u4f34\u8d70\u578b\u3067\u904b\u7528\u5b9a\u7740\u307e\u3067\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E3%81%BE%E3%81%A8%E3%82%81\"><\/span>\u307e\u3068\u3081<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30c6\u30ec\u30ef\u30fc\u30af\u30fb\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u6642\u4ee3\u306b\u3001\u696d\u52d9\u52b9\u7387\u3068\u7d44\u7e54\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4e21\u7acb\u3055\u305b\u308bIT\u30c4\u30fc\u30eb\u306e\u9078\u5b9a\u30fb\u904b\u7528\u306f\u3001\u4e2d\u5c0f\u4f01\u696d\u306e\u6210\u9577\u6226\u7565\u306b\u304a\u3044\u3066\u91cd\u8981\u306a\u30c6\u30fc\u30de\u3067\u3059\u3002\u5f53\u793e\u3067\u306f\u3001\u73fe\u72b6\u8a3a\u65ad\u304b\u3089\u904b\u7528\u5b9a\u7740\u307e\u3067\u3001\u4f34\u8d70\u578b\u3067\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002&nbsp;\u304a\u6c17\u8efd\u306b\u304a\u554f\u5408\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<div style=\"height: 20px;\"><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AE%E6%96%99%E9%87%91%E3%83%BB%E8%A9%B3%E7%B4%B0%E3%81%AF%E3%81%A9%E3%81%93%E3%81%A7%E7%A2%BA%E8%AA%8D%E3%81%A7%E3%81%8D%E3%82%8B%EF%BC%9F\"><\/span>\u30af\u30e9\u30a6\u30c9PBX\u306e\u6599\u91d1\u30fb\u8a73\u7d30\u306f\u3069\u3053\u3067\u78ba\u8a8d\u3067\u304d\u308b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30af\u30e9\u30a6\u30c9PBX\u306e\u6599\u91d1\u3068\u306f\u3001\u5185\u7dda\u6570\u30fb\u540c\u6642\u901a\u8a71\u6570\u30fb\u5fc5\u8981\u306a\u30aa\u30d7\u30b7\u30e7\u30f3\uff08\u9332\u97f3\uff0fIVR\uff0fCTI\u9023\u643a\u7b49\uff09\u30fb\u901a\u8a71\u91cf\u306b\u3088\u3063\u3066\u5909\u52d5\u3059\u308b\u5f93\u91cf\uff0b\u6708\u984d\u306e\u4f53\u7cfb\u306e\u3053\u3068\u3067\u3059\u3002&nbsp;\u305d\u306e\u305f\u3081\u300c\u7d50\u5c40\u3044\u304f\u3089\u304b\u304b\u308b\u306e\u304b\u300d\u306f\u3001\u81ea\u793e\u306e\u5229\u7528\u898f\u6a21\u30fb\u904b\u7528\u8981\u4ef6\u3092\u3082\u3068\u306b\u8a66\u7b97\u3057\u306a\u3044\u3068\u6b63\u78ba\u306b\u306f\u5206\u304b\u308a\u307e\u305b\u3093\u3002&nbsp;\u30a2\u30fc\u30c7\u30f3\u30c8\u3067\u306f7\u793e\u306e\u30af\u30e9\u30a6\u30c9PBX\u3092\u53d6\u308a\u6271\u3044\u3001\u8981\u4ef6\u30d2\u30a2\u30ea\u30f3\u30b0\u304b\u3089\u8907\u6570\u793e\u306e\u6bd4\u8f03\u898b\u7a4d\u30fb\u6700\u9069\u30d7\u30e9\u30f3\u63d0\u6848\u307e\u3067\u3092\u7121\u6599\u3067\u884c\u3063\u3066\u3044\u307e\u3059\u3002&nbsp;\u5177\u4f53\u7684\u306a\u6599\u91d1\u30d7\u30e9\u30f3\u30fb\u4ed6\u793e\u6bd4\u8f03\u30fb\u5c0e\u5165\u4e8b\u4f8b\u30fb\u88dc\u52a9\u91d1\u6d3b\u7528\u306e\u53ef\u5426\u3092\u78ba\u8a8d\u3057\u305f\u3044\u65b9\u306f\u3001\u4e0b\u8a18\u306e\u30af\u30e9\u30a6\u30c9PBX\u6599\u91d1\u30fb\u30b5\u30fc\u30d3\u30b9\u8a73\u7d30\u30da\u30fc\u30b8\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002&nbsp;\u4fa1\u683c\u8868\u3060\u3051\u3067\u5224\u65ad\u305b\u305a\u3001\u81ea\u793e\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u306b\u5408\u3063\u305f\u69cb\u6210\u3067\u898b\u7a4d\u3082\u308b\u3053\u3068\u304c\u3001\u5931\u6557\u3057\u306a\u3044\u30af\u30e9\u30a6\u30c9PBX\u9078\u5b9a\u306e\u7b2c\u4e00\u6b69\u3067\u3059\u3002<\/p>\n<p align=\"center\"><a href=\"https:\/\/ardent.jp\/cloudpbx\/\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:14px 36px;background-color:#c01f0e;color:#ffffff;text-decoration:none;border-radius:6px;font-weight:bold;font-size:16px;\">\u30af\u30e9\u30a6\u30c9PBX\u306e\u6599\u91d1\u7b49\u8a73\u7d30\u306f\u3053\u3061\u3089&#x27a1;<\/a><\/p>\n<p align=\"center\"><a href=\"https:\/\/ardent.jp\/ict-soudanshitu-form\/\" class=\"q_button bt_red\">\u304a\u554f\u5408\u305b\u306f\u3053\u3061\u3089&#x27a1;<\/a><\/p>\n<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"\u30af\u30e9\u30a6\u30c9PBX\u3067\u7740\u4fe1\u6642\u306bCRM\u306e\u9867\u5ba2\u540d\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u304b\uff1f\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": 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