{"id":1307,"date":"2019-12-06T18:35:56","date_gmt":"2019-12-06T09:35:56","guid":{"rendered":"https:\/\/ardent.jp\/rentoffice-consultation-center\/?p=1307"},"modified":"2026-05-15T02:10:51","modified_gmt":"2026-05-14T17:10:51","slug":"acd-toha","status":"publish","type":"post","link":"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/acd-toha\/","title":{"rendered":"ACD\uff08Automatic Call Distributor\uff09\u3068\u306f\uff1f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051\u306e\u4fbf\u5229\u6a5f\u80fd\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac"},"content":{"rendered":"<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"ACD\u3068IVR\u306e\u9055\u3044\u306f\u4f55\u3067\u3059\u304b\uff1f\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": 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width=\"300\" height=\"300\" data-srcset=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/07\/arrows-311332_960_720-300x300.png 300w, https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/07\/arrows-311332_960_720-150x150.png 150w, https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/07\/arrows-311332_960_720-450x450.png 450w, https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/07\/arrows-311332_960_720-180x180.png 180w, https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/07\/arrows-311332_960_720-440x440.png 440w, https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/07\/arrows-311332_960_720-120x120.png 120w, https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/07\/arrows-311332_960_720.png 720w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/300;\" \/><\/p>\n<p>\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eACD\u3063\u3066\u3088\u304f\u805e\u304f\u3051\u3069\u4f55\u306e\u3053\u3068\uff1f\u300d\u300c\u81ea\u793e\u306e\u96fb\u8a71\u53d7\u4ed8\u306b\u3082\u4f7f\u3046\u3079\u304d\uff1f\u300d\u3068\u304a\u60a9\u307f\u306e\u62c5\u5f53\u8005\u5411\u3051\u306b\u3001\u672c\u8a18\u4e8b\u3067\u306f <strong>ACD\uff08Automatic Call Distributor\uff1a\u7740\u4fe1\u547c\u81ea\u52d5\u5206\u914d\u88c5\u7f6e\uff09\u306e\u4ed5\u7d44\u307f\u30fb\u4ee3\u8868\u7684\u306a7\u3064\u306e\u30eb\u30fc\u30eb\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u30af\u30e9\u30a6\u30c9PBX\u306e\u9055\u3044<\/strong>\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u7d50\u8ad6\u30923\u884c\u3067\u8a00\u3046\u3068\u3001<\/strong>ACD\u306f <strong>\u7740\u4fe1\u3092\u6700\u9069\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u81ea\u52d5\u7684\u306b\u632f\u308a\u5206\u3051\u308b\u4ed5\u7d44\u307f<\/strong>\u3067\u3001\u30e9\u30a6\u30f3\u30c9\u30ed\u30d3\u30f3\u30fb\u30e9\u30b9\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30fb\u6700\u5927\u5f85\u6a5f\u6642\u9593\u512a\u5148\u306a\u3069\u591a\u5f69\u306a\u30eb\u30fc\u30eb\u304c\u7d44\u3081\u307e\u3059\u300210\u4eba\u4ee5\u4e0a\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u5fc5\u9808\u6a5f\u80fd\u3067\u3059\u304c\u3001<strong>30\u4eba\u4ee5\u4e0b\u306a\u3089\u30af\u30e9\u30a6\u30c9PBX\u306eACD\u3067\u5341\u5206<\/strong>\u30ab\u30d0\u30fc\u3067\u304d\u307e\u3059\u3002<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u76ee\u6b21<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 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>ACD\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u30af\u30e9\u30a6\u30c9PBX\u306e\u3069\u3061\u3089\u3067\u4f7f\u3046\u3079\u304d\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/acd-toha\/#ACD%E3%83%AB%E3%83%BC%E3%83%AB%E9%81%B8%E5%AE%9A%E3%81%A7%E6%8A%BC%E3%81%95%E3%81%88%E3%82%8B%E3%81%B9%E3%81%8D%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88%E3%81%AF%EF%BC%9F\" >ACD\u30eb\u30fc\u30eb\u9078\u5b9a\u3067\u62bc\u3055\u3048\u308b\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u306f\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/acd-toha\/#ACD%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%B3%AA%E5%95%8F%E3%81%AF%EF%BC%9F\" >ACD\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f\u306f\uff1f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/acd-toha\/#Q_ACD%E3%81%A8IVR%E3%81%AE%E9%81%95%E3%81%84%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. ACD\u3068IVR\u306e\u9055\u3044\u306f\u4f55\u3067\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/acd-toha\/#Q_ACD%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E3%81%A8%E4%BD%95%E3%81%8C%E5%A4%89%E3%82%8F%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. ACD\u3092\u5c0e\u5165\u3059\u308b\u3068\u4f55\u304c\u5909\u308f\u308a\u307e\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/acd-toha\/#Q_ACD%E3%81%AF%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%A7%E3%82%82%E4%BD%BF%E3%81%88%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. ACD\u306f\u30af\u30e9\u30a6\u30c9PBX\u3067\u3082\u4f7f\u3048\u307e\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/acd-toha\/#Q_%E3%83%A9%E3%82%B9%E3%83%88%E3%82%A8%E3%83%BC%E3%82%B8%E3%82%A7%E3%83%B3%E3%83%88%E3%83%AB%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%81%8C%E5%90%91%E3%81%84%E3%81%A6%E3%81%84%E3%82%8B%E3%81%AE%E3%81%AF%E3%81%A9%E3%82%93%E3%81%AA%E6%A5%AD%E7%A8%AE%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. \u30e9\u30b9\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u304c\u5411\u3044\u3066\u3044\u308b\u306e\u306f\u3069\u3093\u306a\u696d\u7a2e\u3067\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/acd-toha\/#Q_ACD%E3%81%AE%E3%82%AD%E3%83%A5%E3%83%BC%E6%A9%9F%E8%83%BD%E3%81%A8%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. ACD\u306e\u30ad\u30e5\u30fc\u6a5f\u80fd\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/acd-toha\/#%E3%81%BE%E3%81%A8%E3%82%81%EF%BC%9AACD%E3%81%A7%E5%B0%8F%E8%A6%8F%E6%A8%A1%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AF%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E4%B8%80%E6%8A%9E%EF%BC%9F\" >\u307e\u3068\u3081\uff1aACD\u3067\u5c0f\u898f\u6a21\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u30af\u30e9\u30a6\u30c9PBX\u4e00\u629e\uff1f<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"ACD%E3%81%A8%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>ACD\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>ACD\uff08Automatic Call Distributor\uff1a\u7740\u4fe1\u547c\u81ea\u52d5\u5206\u914d\u88c5\u7f6e\uff09<\/strong>\u3068\u306f\u3001\u304a\u5ba2\u69d8\u304b\u3089\u306e\u96fb\u8a71\u3092 <strong>\u7279\u5b9a\u306e\u30eb\u30fc\u30eb\u306b\u5fdc\u3058\u3066\u81ea\u52d5\u7684\u306b\u5206\u914d\u3059\u308b\u6a5f\u80fd<\/strong>\u306e\u3053\u3068\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306b\u6b20\u304b\u305b\u306a\u3044\u30b3\u30a2\u6a5f\u80fd\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001<strong>\u300c\u305d\u306e\u756a\u53f7\u3092\u524d\u56de\u5bfe\u5fdc\u3057\u305f\u4eba\u306b\u7e4b\u3050\u300d<\/strong>\u300c<strong>\u5f85\u6a5f\u6642\u9593\u304c\u4e00\u756a\u9577\u3044\u4eba\u306b\u6b21\u306e\u96fb\u8a71\u3092\u7e4b\u3050<\/strong>\u300d\u306a\u3069\u306e\u69d8\u3005\u306a\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u52b9\u7387\u5316\u3068\u5fdc\u5bfe\u54c1\u8cea\u306e\u5747\u4e00\u5316\u304c\u540c\u6642\u306b\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<p>ACD\u304c\u5c0e\u5165\u3055\u308c\u3066\u3044\u306a\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u300c\u30d9\u30c6\u30e9\u30f3\u306b\u7740\u4fe1\u304c\u96c6\u4e2d\u30fb\u65b0\u4eba\u306f\u6687\u300d\u300c\u5f85\u6a5f\u6642\u9593\u306e\u504f\u308a\u300d\u300c\u540c\u3058\u9867\u5ba2\u5bfe\u5fdc\u306e\u5f15\u7d99\u304e\u30df\u30b9\u300d\u3068\u3044\u3063\u305f\u554f\u984c\u304c\u8d77\u304d\u304c\u3061\u3067\u3059\u3002ACD\u306f\u3053\u3046\u3057\u305f\u69cb\u9020\u7684\u306a\u554f\u984c\u3092\u89e3\u6d88\u3057\u307e\u3059\u3002<\/p>\n<p>ACD\u3068IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\uff09\u306f\u3088\u304f\u6df7\u540c\u3055\u308c\u307e\u3059\u304c\u3001\u5225\u306e\u6a5f\u80fd\u3067\u3059\u3002<strong>IVR\u306f\u304a\u5ba2\u69d8\u306b\u30c0\u30a4\u30e4\u30eb\u756a\u53f7\u3092\u62bc\u3057\u3066\u3082\u3089\u3063\u3066\u7740\u4fe1\u5148\u3092\u9078\u3093\u3067\u3082\u3089\u3046\u3001ACD\u306f\u30c0\u30a4\u30e4\u30eb\u4e0d\u8981\u3067\u81ea\u52d5\u7684\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3078\u632f\u308a\u5206\u3051\u308b<\/strong>\u4ed5\u7d44\u307f\u3002\u4e21\u8005\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u904b\u7528\u3059\u308b\u306e\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n<div class=\"cardlink\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/ivrtoha\/\"><div class=\"cardlink_thumbnail\"><img decoding=\"async\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/09\/ivr-120x120.png\" alt=\"IVR\u3067\u5e97\u8217\u3001\u652f\u5e97\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u672c\u793e\u3067\u4e00\u62ec\u5bfe\u5fdc\u304c\u7c21\u5358\u3002\u30b3\u30b9\u30c8\u3082\u5927\u5e45\u524a\u6e1b\uff01\" width=\"120\" height=\"120\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\"><\/div><\/a><div class=\"cardlink_content\"><span class=\"cardlink_timestamp\">2019.09.14<\/span><div class=\"cardlink_title\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/ivrtoha\/\">IVR\u3067\u5e97\u8217\u3001\u652f\u5e97\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u672c\u793e\u3067\u4e00\u62ec\u5bfe\u5fdc\u304c\u7c21\u5358\u3002\u30b3\u30b9\u30c8\u3082\u5927\u5e45\u524a\u6e1b\uff01<\/a><\/div><div class=\"cardlink_excerpt\">{&quot;@context&quot;: &quot;https:\/\/schema.org&quot;, &quot;@type&quot;: &quot;FAQPage&quot;, &quot;mainEntity&quot;: [{&quot;@type&quot;: &quot;Question&quot;, &quot;name&quot;: &quot;IVR\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f&quot;, &quot;acceptedAnswer&quot;: {&quot;@type&quot;: &quot;An...<\/div><\/div><div class=\"cardlink_footer\"><\/div><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"ACD%E3%81%A7%E8%A8%AD%E5%AE%9A%E3%81%A7%E3%81%8D%E3%82%8B7%E3%81%A4%E3%81%AE%E3%83%AB%E3%83%BC%E3%83%AB%E3%81%A8%E3%81%AF%EF%BC%9F\"><\/span>ACD\u3067\u8a2d\u5b9a\u3067\u304d\u308b7\u3064\u306e\u30eb\u30fc\u30eb\u3068\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>ACD\u6a5f\u80fd\u3067\u306f <strong>7\u3064\u306e\u4ee3\u8868\u7684\u306a\u5206\u914d\u30eb\u30fc\u30eb<\/strong>\u304c\u8a2d\u5b9a\u53ef\u80fd\u3067\u3059\u3002\u696d\u7a2e\u30fb\u696d\u52d9\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u6700\u9069\u306a\u30eb\u30fc\u30eb\u3092\u9078\u3073\u3001\u8907\u6570\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u5fdc\u5bfe\u306e\u8cea\u3092\u6700\u5927\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n<table style=\"margin:0 auto;border-collapse:collapse;width:100%;\">\n<thead>\n<tr>\n<th style=\"background-color:#296b91;color:#ffffff;\"><strong>\u30eb\u30fc\u30eb<\/strong><\/th>\n<th style=\"background-color:#296b91;color:#ffffff;\"><strong>\u632f\u308a\u5206\u3051\u306e\u57fa\u6e96<\/strong><\/th>\n<th style=\"background-color:#296b91;color:#ffffff;\"><strong>\u5411\u3044\u3066\u3044\u308b\u696d\u7a2e\u30fb\u7528\u9014<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background-color:#edf1fa;\">\n<td>\u9806\u756a\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0<br 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style=\"background-color:#edf1fa;\">\n<td>\u6700\u5c11\u7740\u4fe1\u512a\u5148<\/td>\n<td>\u7740\u4fe1\u6570\u304c\u4e00\u756a\u5c11\u306a\u3044\u4eba\u3078\u7740\u4fe1<\/td>\n<td>\u8ca0\u8377\u5747\u7b49\u5316\u3001\u5fdc\u5bfe\u56de\u6570\u306e\u504f\u308a\u662f\u6b63<\/td>\n<\/tr>\n<tr>\n<td>\u6700\u5927\u5f85\u6a5f\u6642\u9593\u512a\u5148<\/td>\n<td>\u5f85\u6a5f\u6642\u9593\u304c\u4e00\u756a\u9577\u3044\u4eba\u3078\u7740\u4fe1<\/td>\n<td>\u30b7\u30d5\u30c8\u5236\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3001\u30d5\u30a7\u30a2\u306a\u914d\u5206\u304c\u5fc5\u8981\u306a\u73fe\u5834<\/td>\n<\/tr>\n<tr style=\"background-color:#edf1fa;\">\n<td>\u30b9\u30ad\u30eb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0<\/td>\n<td>\u9867\u5ba2\u306e\u554f\u5408\u305b\u7a2e\u5225\u306b\u5fdc\u3058\u305f\u30b9\u30ad\u30eb\u4fdd\u6709\u8005\u3078\u7740\u4fe1<\/td>\n<td>\u591a\u8a00\u8a9e\u5bfe\u5fdc\u3001\u8907\u96d1\u306a\u6280\u8853\u30b5\u30dd\u30fc\u30c8<\/td>\n<\/tr>\n<tr>\n<td>\u5fdc\u7b54\u6570\u306e\u5c11\u306a\u3044\u4eba\u512a\u5148<\/td>\n<td>\u5fdc\u7b54\u6570\u304c\u4e00\u756a\u5c11\u306a\u3044\u4eba\u3078\u7740\u4fe1<\/td>\n<td>\u65b0\u4eba\u80b2\u6210\u3001\u5fdc\u7b54\u6570\u306e\u5e95\u4e0a\u3052<\/td>\n<\/tr>\n<tr style=\"background-color:#edf1fa;\">\n<td>\u30ad\u30e5\u30fc\uff08\u5f85\u3061\u884c\u5217\uff09<\/td>\n<td>\u5168\u54e1\u5bfe\u5fdc\u4e2d\u306e\u5834\u5408\u3001\u5f85\u6a5f\u30a2\u30ca\u30a6\u30f3\u30b9\uff0b\u9806\u756a\u6848\u5185<\/td>\n<td>\u96e2\u8131\u7387\u524a\u6e1b\u3001\u5fdc\u5bfe\u6a5f\u4f1a\u306e\u6700\u5927\u5316<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><img decoding=\"async\" class=\"size-full wp-image-989 aligncenter lazyload\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/09\/support-1984615_960_720.png\" alt=\"ACD\u306b\u3088\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u52b9\u7387\u5316\" width=\"640\" height=\"427\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/427;\" \/><\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A0_%E9%A0%86%E7%95%AA%E3%83%AB%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%EF%BC%88%E3%83%A9%E3%82%A6%E3%83%B3%E3%83%89%E3%83%AD%E3%83%93%E3%83%B3%EF%BC%89\"><\/span>\u2460 \u9806\u756a\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\uff08\u30e9\u30a6\u30f3\u30c9\u30ed\u30d3\u30f3\uff09<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u6307\u5b9a\u306e\u9806\u756a\u3067\u96fb\u8a71\u3092\u53d6\u308a\u6b21\u3050\u30eb\u30fc\u30eb\u3067\u3059\u3002\u6700\u3082\u30b7\u30f3\u30d7\u30eb\u306a\u632f\u308a\u5206\u3051\u65b9\u5f0f\u3067\u3001<strong>\u65b0\u4eba\u3068\u30d9\u30c6\u30e9\u30f3\u306e\u5fdc\u5bfe\u7d4c\u9a13\u3092\u5747\u7b49\u306b\u3057\u305f\u3044<\/strong>\u5834\u5408\u306b\u6709\u52b9\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u6559\u80b2\u671f\u9593\u4e2d\u306b\u3088\u304f\u63a1\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A1_%E3%83%A9%E3%82%B9%E3%83%88%E3%82%A8%E3%83%BC%E3%82%B8%E3%82%A7%E3%83%B3%E3%83%88\"><\/span>\u2461 \u30e9\u30b9\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u524d\u56de\u5bfe\u5fdc\u3057\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u96fb\u8a71\u3092\u7e4b\u3050\u30eb\u30fc\u30eb\u3002<strong>\u7d99\u7d9a\u7684\u306a\u9867\u5ba2\u5bfe\u5fdc\u304c\u91cd\u8981\u306a\u30b5\u30fc\u30d3\u30b9\u696d<\/strong>\uff08\u4fdd\u967a\u30fb\u91d1\u878d\u30fb\u30d8\u30eb\u30b9\u30b1\u30a2\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u7b49\uff09\u306b\u6700\u9069\u3067\u3059\u3002\u9867\u5ba2\u304c\u4f55\u5ea6\u3082\u540c\u3058\u8aac\u660e\u3092\u3057\u306a\u304f\u3066\u6e08\u3080\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5927\u304d\u304f\u4e0a\u304c\u308a\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A2_%E6%9C%80%E5%B0%91%E7%9D%80%E4%BF%A1%E5%84%AA%E5%85%88\"><\/span>\u2462 \u6700\u5c11\u7740\u4fe1\u512a\u5148<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u7740\u4fe1\u6642\u306b <strong>\u4e00\u756a\u96fb\u8a71\u3092\u53d7\u3051\u305f\u6570\u304c\u5c11\u306a\u3044\u30aa\u30da\u30ec\u30fc\u30bf\u30fc<\/strong>\u3078\u96fb\u8a71\u3092\u7e4b\u304e\u307e\u3059\u3002\u5fdc\u5bfe\u56de\u6570\u306e\u504f\u308a\u3092\u662f\u6b63\u3057\u3001\u7279\u5b9a\u306e\u4eba\u306b\u8ca0\u8377\u304c\u96c6\u4e2d\u3059\u308b\u3053\u3068\u3092\u9632\u304e\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A3_%E6%9C%80%E5%A4%A7%E5%BE%85%E6%A9%9F%E6%99%82%E9%96%93%E5%84%AA%E5%85%88\"><\/span>\u2463 \u6700\u5927\u5f85\u6a5f\u6642\u9593\u512a\u5148<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u7740\u4fe1\u6642\u306b <strong>\u4e00\u756a\u5f85\u6a5f\u6642\u9593\u304c\u9577\u3044\u30aa\u30da\u30ec\u30fc\u30bf\u30fc<\/strong>\u3078\u96fb\u8a71\u3092\u7e4b\u304e\u307e\u3059\u3002\u30b7\u30d5\u30c8\u5236\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3001\u7a7a\u304d\u6642\u9593\u304c\u9577\u3044\u4eba\u304b\u3089\u9806\u306b\u96fb\u8a71\u3092\u53d6\u3089\u305b\u305f\u3044\u5834\u5408\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A4_%E3%82%B9%E3%82%AD%E3%83%AB%E3%83%AB%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0\"><\/span>\u2464 \u30b9\u30ad\u30eb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u6307\u5b9a\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3001<strong>\u4e00\u5b9a\u306e\u30b9\u30ad\u30eb\u3092\u6301\u3064\u30aa\u30da\u30ec\u30fc\u30bf\u30fc<\/strong>\u3078\u96fb\u8a71\u3092\u7e4b\u304e\u307e\u3059\u3002\u591a\u8a00\u8a9e\u5bfe\u5fdc\uff08\u82f1\u8a9e\/\u4e2d\u56fd\u8a9e\u30b9\u30bf\u30c3\u30d5\uff09\u3001\u6280\u8853\u30b5\u30dd\u30fc\u30c8\uff08\u7279\u5b9a\u88fd\u54c1\u306e\u5c02\u9580\u5bb6\uff09\u306a\u3069\u3001\u9ad8\u5ea6\u306a\u632f\u308a\u5206\u3051\u306b\u5229\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A5_%E5%BF%9C%E7%AD%94%E6%95%B0%E3%81%AE%E5%B0%91%E3%81%AA%E3%81%84%E4%BA%BA%E5%84%AA%E5%85%88\"><\/span>\u2465 \u5fdc\u7b54\u6570\u306e\u5c11\u306a\u3044\u4eba\u512a\u5148<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u5fdc\u7b54\u6570\u304c\u4e00\u756a\u5c11\u306a\u3044\u4eba\u3092\u512a\u5148\u3057\u3066\u7e4b\u304e\u307e\u3059\u3002<strong>\u65b0\u4eba\u80b2\u6210\u671f\u3084\u5fdc\u7b54\u30b9\u30ad\u30eb\u5e95\u4e0a\u3052<\/strong>\u3092\u72d9\u3046\u5834\u9762\u3067\u6d3b\u7528\u3055\u308c\u308b\u6a5f\u80fd\u3067\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E2%91%A6_%E3%82%AD%E3%83%A5%E3%83%BC%EF%BC%88%E5%BE%85%E3%81%A1%E8%A1%8C%E5%88%97%EF%BC%89\"><\/span>\u2466 \u30ad\u30e5\u30fc\uff08\u5f85\u3061\u884c\u5217\uff09<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5168\u54e1\u5bfe\u5fdc\u4e2d\u3067\u96fb\u8a71\u306b\u51fa\u3089\u308c\u306a\u3044\u5834\u5408\u306b\u3001<strong>\u300c\u305f\u3060\u3044\u307e\u96fb\u8a71\u304c\u6df7\u307f\u5408\u3063\u3066\u304a\u308a\u307e\u3059\u300d<\/strong>\u306e\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u6d41\u3057\u3066\u5f85\u6a5f\u3055\u305b\u308b\u6a5f\u80fd\u3002<strong>\u73fe\u5728\u306e\u5f85\u6a5f\u9806\u4f4d\u3092\u901a\u77e5<\/strong>\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u3001\u304a\u5ba2\u69d8\u306e\u96e2\u8131\u3092\u9632\u304e\u307e\u3059\u3002<\/p>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"ACD%E3%81%AF%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%A8%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AE%E3%81%A9%E3%81%A1%E3%82%89%E3%81%A7%E4%BD%BF%E3%81%86%E3%81%B9%E3%81%8D%EF%BC%9F\"><\/span>ACD\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u30af\u30e9\u30a6\u30c9PBX\u306e\u3069\u3061\u3089\u3067\u4f7f\u3046\u3079\u304d\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>10\u4eba\u4ee5\u4e0a\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306b\u306fACD\u6a5f\u80fd\u304c\u5fc5\u9808<\/strong>\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u901a\u5e38\u6a19\u6e96\u88c5\u5099\u3055\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u6599\u91d1\u304c\u9ad8\u3081\u3067\u3059\u3002\u4e00\u65b9\u3001<strong>30\u4eba\u4ee5\u4e0b\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u3042\u308c\u3070\u30af\u30e9\u30a6\u30c9PBX\u306eACD\u6a5f\u80fd\u3067\u5341\u5206<\/strong>\u30ab\u30d0\u30fc\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u6599\u91d1\u611f\u3092\u6bd4\u8f03\u3059\u308b\u3068\u3001\u5c02\u9580\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306f1\u4eba\u6708\u984d8,000\u301c15,000\u5186\u3067\u3059\u304c\u3001\u30af\u30e9\u30a6\u30c9PBX\u306a\u30891\u4eba\u6708\u984d1,000\u301c1,300\u5186\u7a0b\u5ea6\u3067\u3059\u300230\u4eba\u904b\u7528\u306a\u3089\u6708\u984d20\u301c40\u4e07\u5186\u306e\u5dee\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u898f\u6a21\u5225\u306e\u9078\u5b9a\u57fa\u6e96\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<ul style=\"list-style:disc;padding-left:24px;margin:8px 0 8px 1em;\">\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>10\u4eba\u672a\u6e80<\/strong>\uff1a\u57fa\u672c\u7684\u306aACD\u3060\u3051\u3067\u8db3\u308a\u308b\u305f\u3081\u3001\u30af\u30e9\u30a6\u30c9PBX\u3067\u5341\u5206<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>10\u301c30\u4eba<\/strong>\uff1a\u30af\u30e9\u30a6\u30c9PBX\u306eACD\uff0bIVR\u3067\u904b\u7528\u53ef\u80fd\u3002\u6599\u91d1\u91cd\u8996\u306a\u3089\u3053\u3061\u3089\u304c\u30d9\u30b9\u30c8<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>30\u4eba\u8d85<\/strong>\uff1a\u8a73\u7d30\u30ec\u30dd\u30fc\u30c8\u30fb\u5927\u4eba\u6570\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u753b\u9762\u304c\u5fc5\u8981\u306a\u305f\u3081\u5c02\u9580\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0<\/li>\n<\/ul>\n<p>\u30af\u30e9\u30a6\u30c9PBX\u3068\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306e\u8a73\u3057\u3044\u6bd4\u8f03\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3092\u3054\u53c2\u8003\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"cardlink\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/callcentersystem-hikaku\/\"><div class=\"cardlink_thumbnail\"><img decoding=\"async\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/09\/support-1984615_960_720-120x120.png\" alt=\"30\u4eba\u307e\u3067\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306a\u3089\u30af\u30e9\u30a6\u30c9PBX\u304c\u9a5a\u304d\u306e\u5b89\u3055\u3060\u3063\u305f\uff01\" width=\"120\" height=\"120\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\"><\/div><\/a><div class=\"cardlink_content\"><span class=\"cardlink_timestamp\">2019.09.11<\/span><div class=\"cardlink_title\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/callcentersystem-hikaku\/\">30\u4eba\u307e\u3067\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306a\u3089\u30af\u30e9\u30a6\u30c9PBX\u304c\u9a5a\u304d\u306e\u5b89\u3055\u3060\u3063\u305f\uff01<\/a><\/div><div class=\"cardlink_excerpt\">{&quot;@context&quot;: &quot;https:\/\/schema.org&quot;, &quot;@type&quot;: &quot;FAQPage&quot;, &quot;mainEntity&quot;: [{&quot;@type&quot;: &quot;Question&quot;, &quot;name&quot;: &quot;\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u30af\u30e9\u30a6\u30c9PBX\u306e\u4fa1\u683c\u5dee\u306f\u3069\u308c\u304f\u3089\u3044\u3067\u3059\u304b\uff1f&quot;, &quot;accepte...<\/div><\/div><div class=\"cardlink_footer\"><\/div><\/div>\n<div class=\"cardlink\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/costdown\/cloud-pbx\/\"><div class=\"cardlink_thumbnail\"><img decoding=\"async\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/06\/ipbxcircle-120x120.webp\" alt=\"\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u304b\u3089\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3001\u30c7\u30e1\u30ea\u30c3\u30c8\u307e\u3067\u5fb9\u5e95\u89e3\u8aac\uff01\" width=\"120\" height=\"120\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\"><\/div><\/a><div class=\"cardlink_content\"><span class=\"cardlink_timestamp\">2022.09.19<\/span><div class=\"cardlink_title\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/costdown\/cloud-pbx\/\">\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u304b\u3089\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3001\u30c7\u30e1\u30ea\u30c3\u30c8\u307e\u3067\u5fb9\u5e95\u89e3\u8aac\uff01<\/a><\/div><div class=\"cardlink_excerpt\">\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\u4f55\u304b\u3092\u4ed5\u7d44\u307f\u304b\u3089\u89e3\u8aac\u3057\u3001\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u4e2d\u5c0f\u4f01\u696d\u304c\u5c0e\u5165\u3092\u5224\u65ad\u3059\u308b\u57fa\u6e96\u30922026\u5e74\u7248\u3067\u307e\u3068\u3081\u307e\u3057\u305f\u3002...<\/div><\/div><div class=\"cardlink_footer\"><\/div><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"ACD%E3%83%AB%E3%83%BC%E3%83%AB%E9%81%B8%E5%AE%9A%E3%81%A7%E6%8A%BC%E3%81%95%E3%81%88%E3%82%8B%E3%81%B9%E3%81%8D%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88%E3%81%AF%EF%BC%9F\"><\/span>ACD\u30eb\u30fc\u30eb\u9078\u5b9a\u3067\u62bc\u3055\u3048\u308b\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>ACD\u306e\u30eb\u30fc\u30eb\u8a2d\u8a08\u3092\u9593\u9055\u3048\u308b\u3068\u3001\u5fdc\u5bfe\u54c1\u8cea\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u9006\u306b\u4e0b\u304c\u308a\u307e\u3059\u3002<strong>\u300c\u696d\u7a2e\u30fb\u9867\u5ba2\u7279\u6027\u300d\u300c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u5206\u5e03\u300d\u300c\u30ad\u30e3\u30d1\u30b7\u30c6\u30a3\u300d<\/strong>\u306e3\u8ef8\u3067\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul style=\"list-style:disc;padding-left:24px;margin:8px 0 8px 1em;\">\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>\u696d\u7a2e\u30fb\u9867\u5ba2\u7279\u6027<\/strong>\uff1a\u7d99\u7d9a\u63a5\u5ba2\u91cd\u8996\u306a\u3089\u30e9\u30b9\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u65b0\u898f\u554f\u5408\u305b\u4e3b\u4f53\u306a\u3089\u30e9\u30a6\u30f3\u30c9\u30ed\u30d3\u30f3 or \u6700\u5c11\u7740\u4fe1\u512a\u5148<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30b9\u30ad\u30eb\u5206\u5e03<\/strong>\uff1a\u30b9\u30ad\u30eb\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u308b\u5834\u5408\u306f\u30b9\u30ad\u30eb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u512a\u5148\u3002\u5747\u4e00\u306a\u3089\u6700\u5927\u5f85\u6a5f\u6642\u9593\u512a\u5148\u3067\u516c\u5e73\u306a\u914d\u5206<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>\u30ad\u30e3\u30d1\u30b7\u30c6\u30a3\u30fb\u96e2\u8131\u7387<\/strong>\uff1a\u30ad\u30e5\u30fc\u6a5f\u80fd\u306e\u5f85\u6a5f\u30a2\u30ca\u30a6\u30f3\u30b9\u3084\u9806\u756a\u6848\u5185\u3092\u6d3b\u7528\u3057\u3066\u3001\u96e2\u8131\u3092\u9632\u3050<\/li>\n<\/ul>\n<p>\u30c6\u30ec\u30ef\u30fc\u30af\u5168\u822c\u3067\u306e\u96fb\u8a71\u904b\u7528\u306b\u3064\u3044\u3066\u306f\u3001\u539a\u751f\u52b4\u50cd\u7701\u306e <a href=\"https:\/\/telework.mhlw.go.jp\/\" target=\"_blank\" rel=\"noopener\">\u30c6\u30ec\u30ef\u30fc\u30af\u7dcf\u5408\u30dd\u30fc\u30bf\u30eb\u30b5\u30a4\u30c8<\/a> \u3082\u516c\u5f0f\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3068\u3057\u3066\u53c2\u7167\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"ACD%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%B3%AA%E5%95%8F%E3%81%AF%EF%BC%9F\"><\/span>ACD\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067ACD\uff08\u7740\u4fe1\u547c\u81ea\u52d5\u5206\u914d\u88c5\u7f6e\uff09\u3092\u691c\u8a0e\u3059\u308b\u969b\u306b\u3088\u304f\u5bc4\u305b\u3089\u308c\u308b\u8cea\u554f\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_ACD%E3%81%A8IVR%E3%81%AE%E9%81%95%E3%81%84%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. ACD\u3068IVR\u306e\u9055\u3044\u306f\u4f55\u3067\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. <strong>IVR\u306f\u304a\u5ba2\u69d8\u306b\u30c0\u30a4\u30e4\u30eb\u756a\u53f7\u3092\u62bc\u3057\u3066\u3082\u3089\u3063\u3066\u7740\u4fe1\u5148\u3092\u632f\u308a\u5206\u3051\u308b<\/strong>\u4ed5\u7d44\u307f\u3001<strong>ACD\u306f\u30c0\u30a4\u30e4\u30eb\u4e0d\u8981\u3067\u81ea\u52d5\u7684\u306b\u6700\u9069\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3078\u632f\u308a\u5206\u3051\u308b<\/strong>\u4ed5\u7d44\u307f\u3067\u3059\u3002\u591a\u304f\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u300cIVR\u3067\u90e8\u7f72\u9078\u629e\u2192ACD\u3067\u8a72\u5f53\u90e8\u7f72\u306e\u6700\u9069\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3078\u7740\u4fe1\u300d\u306e\u3088\u3046\u306b\u4e21\u65b9\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u904b\u7528\u3057\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_ACD%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E3%81%A8%E4%BD%95%E3%81%8C%E5%A4%89%E3%82%8F%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. ACD\u3092\u5c0e\u5165\u3059\u308b\u3068\u4f55\u304c\u5909\u308f\u308a\u307e\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. <strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u9593\u306e\u5bfe\u5fdc\u8ca0\u8377\u306e\u504f\u308a\u304c\u89e3\u6d88<\/strong>\u3055\u308c\u307e\u3059\u3002\u6700\u5c11\u7740\u4fe1\u512a\u5148\u30fb\u6700\u5927\u5f85\u6a5f\u6642\u9593\u512a\u5148\u306a\u3069\u306e\u30eb\u30fc\u30eb\u3067\u81ea\u52d5\u5206\u914d\u3055\u308c\u308b\u305f\u3081\u3001\u30d9\u30c6\u30e9\u30f3\u306b\u7740\u4fe1\u304c\u96c6\u4e2d\u3057\u305f\u308a\u3001\u65b0\u4eba\u304c\u6687\u306b\u306a\u3063\u305f\u308a\u3059\u308b\u504f\u308a\u3092\u69cb\u9020\u7684\u306b\u9632\u3052\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u306e\u5fdc\u5bfe\u54c1\u8cea\u30fb\u751f\u7523\u6027\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_ACD%E3%81%AF%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%A7%E3%82%82%E4%BD%BF%E3%81%88%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. ACD\u306f\u30af\u30e9\u30a6\u30c9PBX\u3067\u3082\u4f7f\u3048\u307e\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. \u4e00\u90e8\u306e\u30af\u30e9\u30a6\u30c9PBX\u3067\u5229\u7528\u53ef\u80fd\u3067\u3059\u304c\u3001\u3059\u3079\u3066\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<strong>30\u4eba\u4ee5\u4e0b\u306e\u5c0f\u898f\u6a21\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306a\u3089\u30af\u30e9\u30a6\u30c9PBX\u306eACD\u3067\u5341\u5206<\/strong>\u300230\u4eba\u8d85\u307e\u305f\u306f\u9ad8\u5ea6\u306aACD\u30eb\u30fc\u30eb\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f\u5c02\u7528\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3092\u63a8\u5968\u3057\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_%E3%83%A9%E3%82%B9%E3%83%88%E3%82%A8%E3%83%BC%E3%82%B8%E3%82%A7%E3%83%B3%E3%83%88%E3%83%AB%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%81%8C%E5%90%91%E3%81%84%E3%81%A6%E3%81%84%E3%82%8B%E3%81%AE%E3%81%AF%E3%81%A9%E3%82%93%E3%81%AA%E6%A5%AD%E7%A8%AE%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. \u30e9\u30b9\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u304c\u5411\u3044\u3066\u3044\u308b\u306e\u306f\u3069\u3093\u306a\u696d\u7a2e\u3067\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. <strong>\u7d99\u7d9a\u7684\u306a\u9867\u5ba2\u5bfe\u5fdc\u304c\u91cd\u8981\u306a\u30b5\u30fc\u30d3\u30b9\u696d<\/strong>\uff08\u4fdd\u967a\u30fb\u91d1\u878d\u30fb\u30d8\u30eb\u30b9\u30b1\u30a2\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u7b49\uff09\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002\u524d\u56de\u5bfe\u5fdc\u3057\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u7e4b\u3050\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u4f55\u5ea6\u3082\u540c\u3058\u8aac\u660e\u3092\u305b\u305a\u306b\u6e08\u307f\u3001\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002BtoB \u306e\u9577\u671f\u53d6\u5f15\u9867\u5ba2\u306b\u3082\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_ACD%E3%81%AE%E3%82%AD%E3%83%A5%E3%83%BC%E6%A9%9F%E8%83%BD%E3%81%A8%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. ACD\u306e\u30ad\u30e5\u30fc\u6a5f\u80fd\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5168\u54e1\u5bfe\u5fdc\u4e2d\u306e\u6642\u306b\u3001<strong>\u300c\u305f\u3060\u3044\u307e\u96fb\u8a71\u304c\u6df7\u307f\u5408\u3063\u3066\u304a\u308a\u307e\u3059\u300d\u306e\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u6d41\u3057\u3066\u5f85\u6a5f\u3055\u305b\u308b\u4ed5\u7d44\u307f<\/strong>\u3067\u3059\u3002\u591a\u304f\u306eACD\u3067\u306f\u300c\u304a\u5ba2\u69d8\u306e\u96fb\u8a71\u306f\u73fe\u5728\u25ef\u756a\u76ee\u3067\u3059\u300d\u3068\u9806\u756a\u6848\u5185\u3082\u3067\u304d\u307e\u3059\u3002\u96e2\u8131\u7387\u3092\u4e0b\u3052\u3001\u5fdc\u5bfe\u6a5f\u4f1a\u3092\u6700\u5927\u5316\u3067\u304d\u308b\u91cd\u8981\u6a5f\u80fd\u3067\u3059\u3002<\/p>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E3%81%BE%E3%81%A8%E3%82%81%EF%BC%9AACD%E3%81%A7%E5%B0%8F%E8%A6%8F%E6%A8%A1%E3%82%B3%E3%83%BC%E3%83%AB%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC%E3%81%AF%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E4%B8%80%E6%8A%9E%EF%BC%9F\"><\/span>\u307e\u3068\u3081\uff1aACD\u3067\u5c0f\u898f\u6a21\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u30af\u30e9\u30a6\u30c9PBX\u4e00\u629e\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>ACD\uff08\u7740\u4fe1\u547c\u81ea\u52d5\u5206\u914d\uff09\u306f\u3001<strong>10\u4eba\u4ee5\u4e0a\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u55b6\u306e\u5fc5\u9808\u6a5f\u80fd<\/strong>\u3067\u3059\u3002\u30eb\u30fc\u30eb\u3092\u696d\u7a2e\u30fb\u9867\u5ba2\u7279\u6027\u306b\u5fdc\u3058\u3066\u9078\u3076\u3053\u3068\u3067\u3001\u5fdc\u5bfe\u54c1\u8cea\u3092\u5747\u4e00\u5316\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u8ca0\u8377\u306e\u504f\u308a\u3092\u89e3\u6d88\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>\u672c\u8a18\u4e8b\u3067\u7d39\u4ecb\u3057\u305fACD\u306e7\u3064\u306e\u30eb\u30fc\u30eb<\/strong><\/p>\n<ul style=\"list-style:disc;padding-left:24px;margin:8px 0 8px 1em;\">\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">\u9806\u756a\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\uff08\u30e9\u30a6\u30f3\u30c9\u30ed\u30d3\u30f3\uff09<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">\u30e9\u30b9\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">\u6700\u5c11\u7740\u4fe1\u512a\u5148<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">\u6700\u5927\u5f85\u6a5f\u6642\u9593\u512a\u5148<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">\u30b9\u30ad\u30eb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">\u5fdc\u7b54\u6570\u306e\u5c11\u306a\u3044\u4eba\u512a\u5148<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">\u30ad\u30e5\u30fc\uff08\u5f85\u3061\u884c\u5217\uff09<\/li>\n<\/ul>\n<p>\u5f53\u793e\uff08\u682a\u5f0f\u4f1a\u793e\u30a2\u30fc\u30c7\u30f3\u30c8\uff09\u3067\u306f <strong>7\u793e\u306e\u30af\u30e9\u30a6\u30c9PBX\u30b5\u30fc\u30d3\u30b9\u306e\u4ee3\u7406\u5e97<\/strong>\u3092\u884c\u3063\u3066\u304a\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u898f\u6a21\u30fb\u5fc5\u8981\u306aACD\u30eb\u30fc\u30eb\u30fb\u4e88\u7b97\u306b\u5fdc\u3058\u3066\u6700\u9069\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u3054\u63d0\u6848\u3067\u304d\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9PBX\u306eACD\u5bfe\u5fdc\u53ef\u5426\u3082\u5373\u6642\u56de\u7b54\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p align=\"center\"><a href=\"https:\/\/ardent.jp\/cloudpbx\/\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;padding:14px 36px;background-color:#c01f0e;color:#ffffff;text-decoration:none;border-radius:6px;font-weight:bold;font-size:16px;\">\u30a2\u30fc\u30c7\u30f3\u30c8\u306e\u30af\u30e9\u30a6\u30c9PBX 7\u793e\u4e00\u62ec\u6bd4\u8f03\u306f\u3053\u3061\u3089 &#x27a1;<\/a><\/p>\n<p align=\"center\"><a href=\"https:\/\/ardent.jp\/ict-soudanshitu-form\/\" class=\"q_button bt_red\">\u304a\u554f\u5408\u305b\u306f\u3053\u3061\u3089&#x27a1;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eACD\u3063\u3066\u3088\u304f\u805e\u304f\u3051\u3069\u4f55\u306e\u3053\u3068\uff1f\u300d\u300c\u81ea\u793e\u306e\u96fb\u8a71\u53d7\u4ed8\u306b\u3082\u4f7f\u3046\u3079\u304d\uff1f\u300d\u3068\u304a\u60a9\u307f\u306e\u62c5\u5f53\u8005\u5411\u3051\u306b\u3001\u672c\u8a18\u4e8b\u3067\u306f ACD\uff08Automatic C 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