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data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/09\/crm-1315876_960_720.jpg\" alt=\"CRM\u3068\u30af\u30e9\u30a6\u30c9PBX\u9023\u643a\" width=\"640\" height=\"427\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/427;\" \/><\/p>\n<p>\u300cZoho CRM\u3092\u4f7f\u3063\u3066\u3044\u308b\u304c\u3001\u96fb\u8a71\u3068\u306e\u9023\u643a\u3067\u696d\u52d9\u52b9\u7387\u3092\u4e0a\u3052\u305f\u3044\u300d\u300cCTI\u3063\u3066\u3088\u304f\u805e\u304f\u3051\u3069\u4f55\u304c\u3067\u304d\u308b\uff1f\u300d\u3068\u304a\u60a9\u307f\u306e\u62c5\u5f53\u8005\u5411\u3051\u306b\u3001\u672c\u8a18\u4e8b\u3067\u306f <strong>Zoho 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href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/zohocrm-cloudpbx-renkei\/#%E9%80%A3%E6%90%BA%E5%AF%BE%E5%BF%9C%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AE%E6%AF%94%E8%BC%83%E3%83%BB%E3%81%A9%E3%82%8C%E3%82%92%E9%81%B8%E3%81%B6%E3%81%B9%E3%81%8D%EF%BC%9F\" >\u9023\u643a\u5bfe\u5fdc\u30af\u30e9\u30a6\u30c9PBX\u306e\u6bd4\u8f03\u30fb\u3069\u308c\u3092\u9078\u3076\u3079\u304d\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/zohocrm-cloudpbx-renkei\/#%E9%80%A3%E6%90%BA%E5%B0%8E%E5%85%A5%E6%99%82%E3%81%AE%E6%B3%A8%E6%84%8F%E7%82%B9%E3%81%AF%EF%BC%9F\" >\u9023\u643a\u5c0e\u5165\u6642\u306e\u6ce8\u610f\u70b9\u306f\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/zohocrm-cloudpbx-renkei\/#CRM%C3%97%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%B3%AA%E5%95%8F%E3%81%AF%EF%BC%9F\" >CRM\u00d7\u30af\u30e9\u30a6\u30c9PBX\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f\u306f\uff1f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/zohocrm-cloudpbx-renkei\/#Q_CTI%E3%81%A8%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. CTI\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/zohocrm-cloudpbx-renkei\/#Q_Zoho_CRM%E3%81%A8%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%82%92%E9%80%A3%E6%90%BA%E3%81%99%E3%82%8B%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. Zoho CRM\u3068\u30af\u30e9\u30a6\u30c9PBX\u3092\u9023\u643a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u4f55\u3067\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/zohocrm-cloudpbx-renkei\/#Q_%E3%81%A9%E3%81%AE%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%8CZoho_CRM%E3%81%A8%E9%80%A3%E6%90%BA%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. \u3069\u306e\u30af\u30e9\u30a6\u30c9PBX\u304cZoho CRM\u3068\u9023\u643a\u3067\u304d\u307e\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/zohocrm-cloudpbx-renkei\/#Q_%E7%9D%80%E4%BF%A1%E6%99%82%E3%81%AB%E9%A1%A7%E5%AE%A2%E6%83%85%E5%A0%B1%E3%82%92%E3%80%8C%E9%9B%BB%E8%A9%B1%E3%82%92%E5%8F%96%E3%82%8B%E5%89%8D%E3%80%8D%E3%81%AB%E8%A1%A8%E7%A4%BA%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. \u7740\u4fe1\u6642\u306b\u9867\u5ba2\u60c5\u5831\u3092\u300c\u96fb\u8a71\u3092\u53d6\u308b\u524d\u300d\u306b\u8868\u793a\u3067\u304d\u307e\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/zohocrm-cloudpbx-renkei\/#Q_CRM%E3%83%BBCTI%E9%80%A3%E6%90%BA%E5%AF%BE%E5%BF%9C%E3%81%AE%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AF%E6%96%99%E9%87%91%E3%81%8C%E9%AB%98%E3%81%8F%E3%81%AA%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\" >Q. CRM\u30fbCTI\u9023\u643a\u5bfe\u5fdc\u306e\u30af\u30e9\u30a6\u30c9PBX\u306f\u6599\u91d1\u304c\u9ad8\u304f\u306a\u308a\u307e\u3059\u304b\uff1f<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/zohocrm-cloudpbx-renkei\/#%E3%81%BE%E3%81%A8%E3%82%81%EF%BC%9AZoho_CRM%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E3%81%AF3CX%E3%81%8C%E3%83%99%E3%82%B9%E3%83%88%EF%BC%9F\" >\u307e\u3068\u3081\uff1aZoho CRM\u30e6\u30fc\u30b6\u30fc\u306f3CX\u304c\u30d9\u30b9\u30c8\uff1f<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"CRM%E3%81%A8%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>CRM\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>CRM\u306f <strong>\u300cCustomer Relationship Management\u300d\u306e\u7565<\/strong>\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d\u3068\u8a33\u3055\u308c\u307e\u3059\u3002<strong>\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u3057\u3063\u304b\u308a\u3068\u7ba1\u7406\u3057\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u5411\u4e0a\u306b\u3064\u306a\u3052\u308b\u30c4\u30fc\u30eb<\/strong>\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306b\u306f\u3001\u6210\u7d04\u3057\u305f\u9867\u5ba2\u304c\u3069\u3046\u3044\u3063\u305f\u5546\u54c1\u3092\u3069\u306e\u304f\u3089\u3044\u306e\u983b\u5ea6\u3067\u8cfc\u5165\u3057\u3066\u3044\u308b\u304b\u3001\u904e\u53bb\u306b\u3069\u3093\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u3057\u305f\u304b\u3001\u3068\u3044\u3063\u305f\u9867\u5ba2\u60c5\u5831\u3092\u793e\u5185\u3067\u5171\u6709\u30fb\u84c4\u7a4d\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306e\u54c1\u8cea\u3092\u4e0a\u3052\u3001\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u9069\u5207\u306a\u63d0\u6848\u3092\u884c\u3048\u308b\u4f53\u5236\u3092\u6574\u3048\u307e\u3059\u3002<\/p>\n<p>\u6700\u8fd1\u306eCRM\u306f <strong>SFA\uff08Sales Force Automation\uff1a\u55b6\u696d\u652f\u63f4\u81ea\u52d5\u5316\uff09<\/strong>\u6a5f\u80fd\u3082\u6301\u3064\u3088\u3046\u306b\u306a\u308a\u3001\u5546\u8ac7\u304c\u3069\u3053\u307e\u3067\u9032\u3093\u3067\u3044\u308b\u304b\u62c5\u5f53\u55b6\u696d\u30fb\u4e0a\u53f8\u30fb\u95a2\u9023\u90e8\u7f72\u3067\u60c5\u5831\u5171\u6709\u3055\u308c\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u5185\u3067\u5fc5\u8981\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u884c\u3048\u308b\u4ed5\u7d44\u307f\u3082\u6a19\u6e96\u88c5\u5099\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4ee3\u8868\u7684\u306aCRM\u306b\u306fSalesforce\u304c\u3042\u308a\u307e\u3059\u304c\u3001<strong>Zoho CRM\u3082CRM\u30c4\u30fc\u30eb\u306e\u4e00\u3064\u3067\u3001\u6599\u91d1\u304c\u5b89\u304f\u4eba\u6c17\u306e\u3042\u308b\u30b5\u30fc\u30d3\u30b9<\/strong>\u3067\u3059\u3002\u4e2d\u5c0f\u4f01\u696d\u3092\u4e2d\u5fc3\u306b\u5c0e\u5165\u304c\u9032\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%A8%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30af\u30e9\u30a6\u30c9PBX\u306f\u3001\u3053\u308c\u307e\u3067\u30aa\u30d5\u30a3\u30b9\u306b\u7f6e\u3044\u3066\u3044\u305f\u96fb\u8a71\u5236\u5fa1\u88c5\u7f6e\uff08PBX\uff09\u306e\u6a5f\u80fd\u3092\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d0\u30fc\u5074\u3067\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\u30b9\u30de\u30db\u30fbPC\u304c\u305d\u306e\u307e\u307e\u5185\u7dda\u30fb\u5916\u7dda\u7aef\u672b\u306b\u306a\u308a\u3001\u5916\u51fa\u5148\u3084\u81ea\u5b85\u304b\u3089\u4f1a\u793e\u306e\u4ee3\u8868\u756a\u53f7\uff0803\/06\u7b49\uff09\u3067\u767a\u7740\u4fe1\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30af\u30e9\u30a6\u30c9PBX\u306e\u57fa\u672c\u4ed5\u7d44\u307f\u30fb\u30e1\u30ea\u30c3\u30c8\u306f\u3053\u3061\u3089\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<div class=\"cardlink\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/costdown\/cloud-pbx\/\"><div class=\"cardlink_thumbnail\"><img decoding=\"async\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/06\/ipbxcircle-120x120.webp\" alt=\"\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u304b\u3089\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3001\u30c7\u30e1\u30ea\u30c3\u30c8\u307e\u3067\u5fb9\u5e95\u89e3\u8aac\uff01\" width=\"120\" height=\"120\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\"><\/div><\/a><div class=\"cardlink_content\"><span class=\"cardlink_timestamp\">2022.09.19<\/span><div class=\"cardlink_title\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/costdown\/cloud-pbx\/\">\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u304b\u3089\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3001\u30c7\u30e1\u30ea\u30c3\u30c8\u307e\u3067\u5fb9\u5e95\u89e3\u8aac\uff01<\/a><\/div><div class=\"cardlink_excerpt\">\u30af\u30e9\u30a6\u30c9PBX\u3068\u306f\u4f55\u304b\u3092\u4ed5\u7d44\u307f\u304b\u3089\u89e3\u8aac\u3057\u3001\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u4e2d\u5c0f\u4f01\u696d\u304c\u5c0e\u5165\u3092\u5224\u65ad\u3059\u308b\u57fa\u6e96\u30922026\u5e74\u7248\u3067\u307e\u3068\u3081\u307e\u3057\u305f\u3002...<\/div><\/div><div class=\"cardlink_footer\"><\/div><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"Zoho_CRM%E3%81%A8%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%82%92%E9%80%A3%E6%90%BA%E3%81%99%E3%82%8B%E3%81%A8%E3%81%A7%E3%81%8D%E3%82%8B%E3%81%93%E3%81%A8%E3%81%AF%EF%BC%9F\"><\/span>Zoho CRM\u3068\u30af\u30e9\u30a6\u30c9PBX\u3092\u9023\u643a\u3059\u308b\u3068\u3067\u304d\u308b\u3053\u3068\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30af\u30e9\u30a6\u30c9PBX\u3068CRM\u3092\u9023\u643a\u3055\u305b\u308b\u3068\u3001<strong>CTI\u6a5f\u80fd<\/strong>\u304c\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n<blockquote>\n<p><strong>CTI\u3068\u306f Computer Telephony Integration \u306e\u3053\u3068<\/strong>\u3002\u96fb\u8a71\u3068\u30d1\u30bd\u30b3\u30f3\u3092\u3064\u306a\u3050\u30b7\u30b9\u30c6\u30e0\u3067\u3001\u7740\u4fe1\u6642\u306b\u9867\u5ba2\u60c5\u5831\u3092\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u8868\u793a\u3059\u308b\u3001PC\u4e0a\u3067\u96fb\u8a71\u767a\u4fe1\u3059\u308b\u3001\u901a\u8a71\u5c65\u6b74\u3092\u81ea\u52d5\u8a18\u9332\u3059\u308b\u306a\u3069\u306e\u6a5f\u80fd\u304c\u3088\u304f\u4f7f\u308f\u308c\u307e\u3059\u3002<\/p>\n<\/blockquote>\n<p>\u672c\u8a18\u4e8b\u3067\u306f <strong>Zoho CRM\u3067\u3069\u3093\u306a\u9023\u643a\u304c\u3067\u304d\u308b\u304b<\/strong>\u3092\u89e3\u8aac\u3057\u307e\u3059\u304c\u3001\u4ed6\u306eCRM\u30bd\u30d5\u30c8\uff08Salesforce \/ kintone\u7b49\uff09\u3067\u3082\u57fa\u672c\u306f\u540c\u3058\u3067\u3059\u3002\u30af\u30e9\u30a6\u30c9PBX\u5074\u306e\u5bfe\u5fdc\u72b6\u6cc1\u306b\u3088\u308a\u5b9f\u73fe\u3067\u304d\u308b\u9023\u643a\u5185\u5bb9\u304c\u7570\u306a\u308b\u305f\u3081\u3001\u9078\u5b9a\u6642\u306e\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u305d\u3082\u305d\u3082 <strong>\u9023\u643a\u3067\u304d\u306a\u3044\u30af\u30e9\u30a6\u30c9PBX\u3082\u591a\u304f<\/strong>\u3001\u5f53\u793e\u3067\u306f7\u793e\u53d6\u6271\u4e2d\u306e <strong>3\u793e\uff083CX\u3001\u30ca\u30a4\u30bb\u30f3\u30af\u30e9\u30a6\u30c9\u3001INNOVERA PBX\uff09<\/strong>\u304c\u9023\u643a\u53ef\u80fd\u306a\u305f\u3081\u3001\u3053\u308c\u3089\u3092\u4e2d\u5fc3\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" class=\"size-medium wp-image-358 aligncenter lazyload\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/06\/smartphone-300x199.jpg\" alt=\"Zoho CRM\u3068\u30af\u30e9\u30a6\u30c9PBX\u306e\u9023\u643a\u30a4\u30e1\u30fc\u30b8\" width=\"300\" height=\"199\" data-srcset=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/06\/smartphone-300x199.jpg 300w, https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/06\/smartphone-768x510.jpg 768w, https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/06\/smartphone.jpg 960w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/199;\" \/><\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E6%A9%9F%E8%83%BD%E2%91%A0_%E3%82%AF%E3%83%AA%E3%83%83%E3%82%AF%E3%83%88%E3%82%A5%E3%82%B3%E3%83%BC%E3%83%AB\"><\/span>\u6a5f\u80fd\u2460 \u30af\u30ea\u30c3\u30af\u30c8\u30a5\u30b3\u30fc\u30eb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Zoho CRM\u306e\u9023\u7d61\u5148\u30bf\u30d6\u306e\u96fb\u8a71\u756a\u53f7\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001<strong>\u30af\u30e9\u30a6\u30c9PBX\u304b\u3089\u96fb\u8a71\u304c\u767a\u4fe1<\/strong>\u3055\u308c\u308b\u6a5f\u80fd\u3067\u3059\u3002CRM\u753b\u9762\u306e\u96fb\u8a71\u756a\u53f7\u304c\u305d\u306e\u307e\u307e\u767a\u4fe1\u30dc\u30bf\u30f3\u306b\u306a\u308b\u30a4\u30e1\u30fc\u30b8\u3067\u3001\u756a\u53f7\u3092\u898b\u306a\u304c\u3089\u624b\u52d5\u3067\u96fb\u8a71\u6a5f\u306b\u30c0\u30a4\u30e4\u30eb\u3059\u308b\u624b\u9593\u304c\u6d88\u3048\u307e\u3059\u3002<strong>INNOVERA PBX\u3001\u30ca\u30a4\u30bb\u30f3\u30af\u30e9\u30a6\u30c9\u30013CX\u3059\u3079\u3066\u3067\u5bfe\u5fdc\u53ef\u80fd<\/strong>\u3067\u3059\u3002<\/p>\n<p><iframe id=\"ytplayer\" data-src=\"https:\/\/www.youtube.com\/embed\/kp3BvWMkYv0\" width=\"720\" height=\"405\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E6%A9%9F%E8%83%BD%E2%91%A1_%E7%9D%80%E4%BF%A1%E6%99%82%E3%81%AE%E9%A1%A7%E5%AE%A2%E6%83%85%E5%A0%B1%E3%83%9D%E3%83%83%E3%83%97%E3%82%A2%E3%83%83%E3%83%97\"><\/span>\u6a5f\u80fd\u2461 \u7740\u4fe1\u6642\u306e\u9867\u5ba2\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u304a\u5ba2\u69d8\u304b\u3089\u96fb\u8a71\u304c\u304b\u304b\u3063\u3066\u304f\u308b\u3068\u3001<strong>\u96fb\u8a71\u756a\u53f7\u3067\u81ea\u52d5\u691c\u7d22\u3057\u3001Zoho CRM\u304b\u3089\u9867\u5ba2\u60c5\u5831\u3092\u753b\u9762\u306b\u8868\u793a<\/strong>\u3059\u308b\u6a5f\u80fd\u3067\u3059\u3002\u3053\u306e\u6a5f\u80fd\u3067\u306f <strong>3CX\u304c\u7279\u306b\u5f37\u529b<\/strong>\u3067\u3001\u96fb\u8a71\u306b\u51fa\u308b\u524d\u304b\u3089\u8a72\u5f53\u9867\u5ba2\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u4ee5\u4e0b\u306e\u52d5\u753b\u3092\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><iframe data-src=\"https:\/\/www.youtube.com\/embed\/UeI6inT2A0c\" width=\"720\" height=\"405\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p>INNOVERA PBX\u3068\u30ca\u30a4\u30bb\u30f3\u30af\u30e9\u30a6\u30c9\u306e\u5834\u5408\u306f\u3001\u96fb\u8a71\u306b\u51fa\u308b\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u691c\u7d22\u6a5f\u80fd\u304c\u8d77\u52d5\u3057\u3066\u3001\u96fb\u8a71\u756a\u53f7\u3067\u691c\u7d22\u3057\u305f\u7d50\u679c\u753b\u9762\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u60c5\u5831\u3092\u51fa\u3059\u306b\u306f <strong>1\u30af\u30ea\u30c3\u30af\u8ffd\u52a0\u304c\u5fc5\u8981<\/strong>\u306b\u306a\u308b\u70b9\u306b\u6ce8\u610f\u3067\u3059\u3002<\/p>\n<p><iframe data-src=\"https:\/\/www.youtube.com\/embed\/gkaDDZcwt9U\" width=\"720\" height=\"405\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E6%A9%9F%E8%83%BD%E2%91%A2_%E9%80%9A%E8%A9%B1%E5%B1%A5%E6%AD%B4%E3%81%AE%E8%87%AA%E5%8B%95%E5%85%A5%E5%8A%9B\"><\/span>\u6a5f\u80fd\u2462 \u901a\u8a71\u5c65\u6b74\u306e\u81ea\u52d5\u5165\u529b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u3053\u3061\u3089\u306f <strong>3CX\u306e\u307f\u5bfe\u5fdc<\/strong>\u3057\u3066\u3044\u308b\u6a5f\u80fd\u3067\u3001\u901a\u8a71\u3057\u305f\u6642\u9593\u30fb\u65e5\u6642\u3092\u81ea\u52d5\u3067Zoho CRM\u306b\u8a18\u9332\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u55b6\u696d\u62c5\u5f53\u304c\u901a\u8a71\u5c65\u6b74\u3092\u624b\u5165\u529b\u3059\u308b\u624b\u9593\u304c\u6d88\u3048\u3001\u5165\u529b\u6f0f\u308c\u3082\u9632\u6b62\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"%E6%A9%9F%E8%83%BD%E2%91%A3_%E9%A1%A7%E5%AE%A2%E6%83%85%E5%A0%B1%E3%81%AE%E8%87%AA%E5%8B%95%E7%99%BB%E9%8C%B2\"><\/span>\u6a5f\u80fd\u2463 \u9867\u5ba2\u60c5\u5831\u306e\u81ea\u52d5\u767b\u9332<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u3053\u3061\u3089\u3082 <strong>3CX\u306e\u307f\u5bfe\u5fdc<\/strong>\u3057\u3066\u3044\u308b\u6a5f\u80fd\u3067\u3001\u672a\u767b\u9332\u306e\u96fb\u8a71\u756a\u53f7\u304b\u3089\u304b\u304b\u3063\u3066\u304f\u308b\u3068\u3001<strong>Zoho CRM\u306b\u81ea\u52d5\u3067\u96fb\u8a71\u756a\u53f7\u60c5\u5831\u3092\u767b\u9332<\/strong>\u3057\u3066\u304f\u308c\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u30fb\u55b6\u696d\u62c5\u5f53\u306e\u767b\u9332\u306e\u624b\u9593\u3092\u7701\u3051\u3001\u767b\u9332\u6f0f\u308c\u3082\u9632\u3052\u307e\u3059\u3002<\/p>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E9%80%A3%E6%90%BA%E5%AF%BE%E5%BF%9C%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AE%E6%AF%94%E8%BC%83%E3%83%BB%E3%81%A9%E3%82%8C%E3%82%92%E9%81%B8%E3%81%B6%E3%81%B9%E3%81%8D%EF%BC%9F\"><\/span>\u9023\u643a\u5bfe\u5fdc\u30af\u30e9\u30a6\u30c9PBX\u306e\u6bd4\u8f03\u30fb\u3069\u308c\u3092\u9078\u3076\u3079\u304d\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Zoho CRM\u3068\u9023\u643a\u3067\u304d\u308b3\u793e\uff083CX\u3001\u30ca\u30a4\u30bb\u30f3\u30af\u30e9\u30a6\u30c9\u3001INNOVERA PBX\uff09\u306e\u6a5f\u80fd\u5bfe\u5fdc\u72b6\u6cc1\u3092\u6bd4\u8f03\u3059\u308b\u3068\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<table style=\"margin:0 auto;border-collapse:collapse;width:100%;\">\n<thead>\n<tr>\n<th style=\"background-color:#296b91;color:#ffffff;\"><strong>\u6a5f\u80fd<\/strong><\/th>\n<th style=\"background-color:#296b91;color:#ffffff;text-align:center;\"><strong>3CX<\/strong><\/th>\n<th style=\"background-color:#296b91;color:#ffffff;text-align:center;\"><strong>\u30ca\u30a4\u30bb\u30f3\u30af\u30e9\u30a6\u30c9<\/strong><\/th>\n<th style=\"background-color:#296b91;color:#ffffff;text-align:center;\"><strong>INNOVERA PBX<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background-color:#edf1fa;\">\n<td>\u30af\u30ea\u30c3\u30af\u30c8\u30a5\u30b3\u30fc\u30eb<\/td>\n<td style=\"text-align:center;\">\u25ef<\/td>\n<td style=\"text-align:center;\">\u25ef<\/td>\n<td style=\"text-align:center;\">\u25ef<\/td>\n<\/tr>\n<tr>\n<td>\u7740\u4fe1\u6642 \u9867\u5ba2\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\uff08\u5fdc\u7b54\u524d\uff09<\/td>\n<td style=\"text-align:center;\"><strong>\u25ce<\/strong><\/td>\n<td style=\"text-align:center;\">\u25b3\uff08\u5fdc\u7b54\u5f8c\u691c\u7d22\uff09<\/td>\n<td style=\"text-align:center;\">\u25b3\uff08\u5fdc\u7b54\u5f8c\u691c\u7d22\uff09<\/td>\n<\/tr>\n<tr style=\"background-color:#edf1fa;\">\n<td>\u901a\u8a71\u5c65\u6b74 \u81ea\u52d5\u5165\u529b<\/td>\n<td style=\"text-align:center;\"><strong>\u25ef<\/strong><\/td>\n<td style=\"text-align:center;\">\u00d7<\/td>\n<td style=\"text-align:center;\">\u00d7<\/td>\n<\/tr>\n<tr>\n<td>\u9867\u5ba2\u60c5\u5831 \u81ea\u52d5\u767b\u9332<\/td>\n<td style=\"text-align:center;\"><strong>\u25ef<\/strong><\/td>\n<td style=\"text-align:center;\">\u00d7<\/td>\n<td style=\"text-align:center;\">\u00d7<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>CTI\u6a5f\u80fd\u3092\u30d5\u30eb\u6d3b\u7528\u3057\u305f\u3044\u306a\u3089 <strong>3CX \u304c\u5727\u5012\u7684\u306b\u512a\u4f4d<\/strong>\u3067\u3059\u3002\u30ca\u30a4\u30bb\u30f3\u30af\u30e9\u30a6\u30c9\u30fbINNOVERA PBX\u306f\u57fa\u672c\u7684\u306a\u30af\u30ea\u30c3\u30af\u30c8\u30a5\u30b3\u30fc\u30eb\u3068\u691c\u7d22\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u5341\u5206\u3068\u3044\u3046\u7528\u9014\u5411\u3051\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u5c0f\u898f\u6a21\u904b\u7528\u306b\u3064\u3044\u3066\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3082\u3054\u53c2\u8003\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"cardlink\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/callcentersystem-hikaku\/\"><div class=\"cardlink_thumbnail\"><img decoding=\"async\" data-src=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/wp-content\/uploads\/2019\/09\/support-1984615_960_720-120x120.png\" alt=\"30\u4eba\u307e\u3067\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306a\u3089\u30af\u30e9\u30a6\u30c9PBX\u304c\u9a5a\u304d\u306e\u5b89\u3055\u3060\u3063\u305f\uff01\" width=\"120\" height=\"120\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 120px; --smush-placeholder-aspect-ratio: 120\/120;\"><\/div><\/a><div class=\"cardlink_content\"><span class=\"cardlink_timestamp\">2019.09.11<\/span><div class=\"cardlink_title\"><a href=\"https:\/\/ardent.jp\/rentoffice-consultation-center\/cloudpbx-info\/callcentersystem-hikaku\/\">30\u4eba\u307e\u3067\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u306a\u3089\u30af\u30e9\u30a6\u30c9PBX\u304c\u9a5a\u304d\u306e\u5b89\u3055\u3060\u3063\u305f\uff01<\/a><\/div><div class=\"cardlink_excerpt\">{&quot;@context&quot;: &quot;https:\/\/schema.org&quot;, &quot;@type&quot;: &quot;FAQPage&quot;, &quot;mainEntity&quot;: [{&quot;@type&quot;: &quot;Question&quot;, &quot;name&quot;: &quot;\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u30af\u30e9\u30a6\u30c9PBX\u306e\u4fa1\u683c\u5dee\u306f\u3069\u308c\u304f\u3089\u3044\u3067\u3059\u304b\uff1f&quot;, &quot;accepte...<\/div><\/div><div class=\"cardlink_footer\"><\/div><\/div>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E9%80%A3%E6%90%BA%E5%B0%8E%E5%85%A5%E6%99%82%E3%81%AE%E6%B3%A8%E6%84%8F%E7%82%B9%E3%81%AF%EF%BC%9F\"><\/span>\u9023\u643a\u5c0e\u5165\u6642\u306e\u6ce8\u610f\u70b9\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Zoho CRM\u3068\u30af\u30e9\u30a6\u30c9PBX\u306e\u9023\u643a\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001<strong>\u300c\u5bfe\u5fdc\u30b5\u30fc\u30d3\u30b9\u306e\u9078\u5b9a\u300d\u300c\u6599\u91d1\u5dee\u306e\u78ba\u8a8d\u300d\u300c\u8a2d\u5b9a\u5b9f\u88c5\u306e\u96e3\u6613\u5ea6\u300d\u300c\u30cd\u30c3\u30c8\u74b0\u5883\u300d<\/strong>\u306e4\u70b9\u3092\u62bc\u3055\u3048\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul style=\"list-style:disc;padding-left:24px;margin:8px 0 8px 1em;\">\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>\u5bfe\u5fdc\u30b5\u30fc\u30d3\u30b9\u306e\u9078\u5b9a<\/strong>\uff1aCRM\u5074\u3082\u30af\u30e9\u30a6\u30c9PBX\u5074\u3082\u9023\u643a\u5bfe\u5fdc\u304c\u5fc5\u8981\u3002Zoho CRM\u30fbSalesforce\u5bfe\u5fdc\u6709\u7121\u3092\u4e8b\u524d\u78ba\u8a8d\u3002<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>\u6599\u91d1\u5dee\u306e\u78ba\u8a8d<\/strong>\uff1aCTI\u5bfe\u5fdc\u306e\u30af\u30e9\u30a6\u30c9PBX\u306f\u6708\u984d1,000\u301c3,000\u5186\u7a0b\u5ea6\u9ad8\u304f\u306a\u308b\u50be\u5411\u3002\u6295\u8cc7\u5bfe\u52b9\u679c\u3092\u8a66\u7b97\u3002<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>\u8a2d\u5b9a\u5b9f\u88c5\u306e\u96e3\u6613\u5ea6<\/strong>\uff1aAPI\u30ad\u30fc\u8a2d\u5b9a\u306a\u3069\u6280\u8853\u7684\u306a\u4f5c\u696d\u304c\u5fc5\u8981\u306a\u305f\u3081\u3001\u521d\u671f\u5c0e\u5165\u3092\u4ee3\u7406\u5e97\u306b\u4f9d\u983c\u3059\u308b\u3068\u5b89\u5fc3\u3002<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\"><strong>\u30cd\u30c3\u30c8\u74b0\u5883<\/strong>\uff1aCTI\u6a5f\u80fd\u306f\u901a\u8a71\uff0bCRM\u691c\u7d22\u306e\u4e21\u65b9\u3092\u540c\u6642\u306b\u884c\u3046\u305f\u3081\u3001\u56de\u7dda\u304c\u4e0d\u5b89\u5b9a\u3060\u3068\u52d5\u4f5c\u304c\u9045\u5ef6\u3002\u5149\u30d5\u30a1\u30a4\u30d0\u30fc\uff0b\u6709\u7ddaLAN\u3092\u63a8\u5968\u3002<\/li>\n<\/ul>\n<p>\u30c6\u30ec\u30ef\u30fc\u30af\u5168\u822c\u3067\u306e\u96fb\u8a71\u904b\u7528\u306b\u3064\u3044\u3066\u306f\u3001\u539a\u751f\u52b4\u50cd\u7701\u306e <a href=\"https:\/\/telework.mhlw.go.jp\/\" target=\"_blank\" rel=\"noopener\">\u30c6\u30ec\u30ef\u30fc\u30af\u7dcf\u5408\u30dd\u30fc\u30bf\u30eb\u30b5\u30a4\u30c8<\/a> \u3082\u516c\u5f0f\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3068\u3057\u3066\u53c2\u7167\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"CRM%C3%97%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%B3%AA%E5%95%8F%E3%81%AF%EF%BC%9F\"><\/span>CRM\u00d7\u30af\u30e9\u30a6\u30c9PBX\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Zoho CRM\u3068\u30af\u30e9\u30a6\u30c9PBX\u306e\u9023\u643a\u3092\u691c\u8a0e\u3059\u308b\u969b\u306b\u3088\u304f\u5bc4\u305b\u3089\u308c\u308b\u8cea\u554f\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_CTI%E3%81%A8%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. CTI\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. CTI\uff08Computer Telephony Integration\uff09\u306f <strong>\u96fb\u8a71\u3068\u30d1\u30bd\u30b3\u30f3\u3092\u3064\u306a\u3050\u4ed5\u7d44\u307f<\/strong>\u306e\u3053\u3068\u3067\u3059\u3002\u7740\u4fe1\u6642\u306b\u9867\u5ba2\u60c5\u5831\u3092PC\u753b\u9762\u306b\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u8868\u793a\u3059\u308b\u3001PC\u4e0a\u3067\u96fb\u8a71\u767a\u4fe1\u3067\u304d\u308b\u3001\u901a\u8a71\u5c65\u6b74\u3092\u81ea\u52d5\u8a18\u9332\u3059\u308b\u3001\u306a\u3069\u306e\u6a5f\u80fd\u306e\u7dcf\u79f0\u3068\u3057\u3066\u4f7f\u308f\u308c\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3084\u55b6\u696d\u73fe\u5834\u306e\u751f\u7523\u6027\u3092\u5927\u304d\u304f\u4e0a\u3052\u308b\u6280\u8853\u3067\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_Zoho_CRM%E3%81%A8%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%82%92%E9%80%A3%E6%90%BA%E3%81%99%E3%82%8B%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88%E3%81%AF%E4%BD%95%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. Zoho CRM\u3068\u30af\u30e9\u30a6\u30c9PBX\u3092\u9023\u643a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u4f55\u3067\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. <strong>\u30af\u30ea\u30c3\u30af\u30c8\u30a5\u30b3\u30fc\u30eb\u30fb\u7740\u4fe1\u6642\u306e\u9867\u5ba2\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u30fb\u901a\u8a71\u5c65\u6b74\u81ea\u52d5\u5165\u529b<\/strong>\u306a\u3069CTI\u6a5f\u80fd\u3092\u30d5\u30eb\u6d3b\u7528\u3067\u304d\u308b\u70b9\u304c\u6700\u5927\u306e\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002\u96fb\u8a71\u756a\u53f7\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3060\u3051\u3067\u767a\u4fe1\u3001\u7740\u4fe1\u6642\u306b\u306f\u9867\u5ba2\u540d\u30fb\u524d\u56de\u554f\u5408\u305b\u30fb\u8cfc\u5165\u5c65\u6b74\u7b49\u304c\u5373\u8868\u793a\u3055\u308c\u308b\u305f\u3081\u3001\u5fdc\u5bfe\u54c1\u8cea\u3068\u696d\u52d9\u30b9\u30d4\u30fc\u30c9\u304c\u5927\u304d\u304f\u6539\u5584\u3057\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_%E3%81%A9%E3%81%AE%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%8CZoho_CRM%E3%81%A8%E9%80%A3%E6%90%BA%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. \u3069\u306e\u30af\u30e9\u30a6\u30c9PBX\u304cZoho CRM\u3068\u9023\u643a\u3067\u304d\u307e\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. \u5f53\u793e\u53d6\u6271\u306e7\u793e\u4e2d\u3001<strong>3CX\u30fb\u30ca\u30a4\u30bb\u30f3\u30af\u30e9\u30a6\u30c9\u30fbINNOVERA PBX<\/strong>\u306e3\u793e\u304cZoho CRM\u9023\u643a\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002\u9023\u643a\u306e\u6df1\u3055\u306f\u30b5\u30fc\u30d3\u30b9\u3054\u3068\u306b\u5dee\u304c\u3042\u308a\u3001\u6700\u3082\u5b8c\u6210\u5ea6\u304c\u9ad8\u3044\u306e\u306f3CX\uff08\u7740\u4fe1\u524d\u306b\u9867\u5ba2\u60c5\u5831\u8868\u793a\u30fb\u901a\u8a71\u5c65\u6b74\u81ea\u52d5\u5165\u529b\u306a\u3069\uff09\u3002\u6b8b\u308a4\u793e\u306f\u9023\u643a\u975e\u5bfe\u5fdc\u306e\u305f\u3081\u3001Zoho CRM\u9023\u643a\u3092\u524d\u63d0\u3068\u3059\u308b\u306a\u3089\u3053\u306e3\u793e\u304b\u3089\u9078\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_%E7%9D%80%E4%BF%A1%E6%99%82%E3%81%AB%E9%A1%A7%E5%AE%A2%E6%83%85%E5%A0%B1%E3%82%92%E3%80%8C%E9%9B%BB%E8%A9%B1%E3%82%92%E5%8F%96%E3%82%8B%E5%89%8D%E3%80%8D%E3%81%AB%E8%A1%A8%E7%A4%BA%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. \u7740\u4fe1\u6642\u306b\u9867\u5ba2\u60c5\u5831\u3092\u300c\u96fb\u8a71\u3092\u53d6\u308b\u524d\u300d\u306b\u8868\u793a\u3067\u304d\u307e\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. <strong>3CX\u306f\u7740\u4fe1\u524d\u306b\u9867\u5ba2\u60c5\u5831\u306e\u81ea\u52d5\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u304c\u53ef\u80fd<\/strong>\u3067\u3059\u3002INNOVERA PBX\u30fb\u30ca\u30a4\u30bb\u30f3\u30af\u30e9\u30a6\u30c9\u306f\u5fdc\u7b54\u30dc\u30bf\u30f3\u3092\u62bc\u3057\u305f\u5f8c\u306e\u691c\u7d22\u52d5\u7dda\u306b\u306a\u308a\u3001\u9867\u5ba2\u60c5\u5831\u3092\u51fa\u3059\u306b\u306f1\u30af\u30ea\u30c3\u30af\u8ffd\u52a0\u304c\u5fc5\u8981\u3067\u3059\u3002\u30af\u30ea\u30c3\u30af\u524d\u304b\u3089\u9867\u5ba2\u60c5\u5831\u3092\u898b\u305f\u3044\u5834\u5408\u306f3CX\u4e00\u629e\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3 style=\"margin-top:1.2em;\"><span class=\"ez-toc-section\" id=\"Q_CRM%E3%83%BBCTI%E9%80%A3%E6%90%BA%E5%AF%BE%E5%BF%9C%E3%81%AE%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89PBX%E3%81%AF%E6%96%99%E9%87%91%E3%81%8C%E9%AB%98%E3%81%8F%E3%81%AA%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span>Q. CRM\u30fbCTI\u9023\u643a\u5bfe\u5fdc\u306e\u30af\u30e9\u30a6\u30c9PBX\u306f\u6599\u91d1\u304c\u9ad8\u304f\u306a\u308a\u307e\u3059\u304b\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A. \u3084\u3084\u9ad8\u3081\u306b\u306a\u308b\u30b1\u30fc\u30b9\u304c\u591a\u3044\u3067\u3059\u3002\u9023\u643a\u6a5f\u80fd\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u8ffd\u52a0\u306e\u30b5\u30fc\u30d0\u30fc\u30ea\u30bd\u30fc\u30b9\u30fb\u5b9f\u88c5\u5de5\u6570\u304c\u5fc5\u8981\u306a\u305f\u3081\u3001\u975e\u5bfe\u5fdc\u30b5\u30fc\u30d3\u30b9\u3088\u308a\u6708\u984d1,000\u301c3,000\u5186\u7a0b\u5ea6\u9ad8\u304f\u306a\u308b\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u5f97\u3089\u308c\u308bCTI\u52b9\u679c\uff08\u5fdc\u5bfe\u6642\u9593\u77ed\u7e2e\u30fb\u55b6\u696d\u751f\u7523\u6027\u5411\u4e0a\uff09\u3092\u8003\u3048\u308b\u3068\u3001\u5341\u5206\u306b\u6295\u8cc7\u56de\u53ce\u304c\u898b\u8fbc\u3081\u308b\u30ec\u30f3\u30b8\u3067\u3059\u3002<\/p>\n<h2 style=\"margin-top:1.6em;\"><span class=\"ez-toc-section\" id=\"%E3%81%BE%E3%81%A8%E3%82%81%EF%BC%9AZoho_CRM%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E3%81%AF3CX%E3%81%8C%E3%83%99%E3%82%B9%E3%83%88%EF%BC%9F\"><\/span>\u307e\u3068\u3081\uff1aZoho CRM\u30e6\u30fc\u30b6\u30fc\u306f3CX\u304c\u30d9\u30b9\u30c8\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u30af\u30e9\u30a6\u30c9PBX\u3068CRM\u306e\u9023\u643a\u306f\u3001\u9078\u3076\u30b5\u30fc\u30d3\u30b9\u306b\u3088\u3063\u3066\u6a5f\u80fd\u5dee\u304c\u5927\u304d\u3044\u3067\u3059\u3002\u9023\u643a\u5bfe\u5fdc\u306e\u3042\u308b\u30af\u30e9\u30a6\u30c9PBX\u306f\u6599\u91d1\u304c\u3084\u3084\u9ad8\u3081\u3067\u3059\u304c\u3001<strong>CTI\u6a5f\u80fd\u306b\u3088\u308b\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a\u30fb\u55b6\u696d\u751f\u7523\u6027\u5411\u4e0a\u306e\u30ea\u30bf\u30fc\u30f3\u3092\u8003\u3048\u308c\u3070\u5341\u5206\u306b\u6295\u8cc7\u56de\u53ce\u3067\u304d\u308b<\/strong>\u30ec\u30d9\u30eb\u3067\u3059\u3002<\/p>\n<p><strong>\u9078\u5b9a\u306e\u5224\u65ad\u8ef8<\/strong><\/p>\n<ul style=\"list-style:disc;padding-left:24px;margin:8px 0 8px 1em;\">\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">CTI\u6a5f\u80fd\u3092\u30d5\u30eb\u6d3b\u7528\u3057\u305f\u3044 \u2192 <strong>3CX<\/strong>\uff08\u7740\u4fe1\u524d\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u30fb\u901a\u8a71\u5c65\u6b74\u81ea\u52d5\u5165\u529b\u30fb\u81ea\u52d5\u767b\u9332\uff09<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">\u30af\u30ea\u30c3\u30af\u30c8\u30a5\u30b3\u30fc\u30eb\uff0b\u7c21\u6613\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u5341\u5206 \u2192 \u30ca\u30a4\u30bb\u30f3\u30af\u30e9\u30a6\u30c9 or INNOVERA PBX<\/li>\n<li style=\"list-style-type:disc;display:list-item;margin-left:.5em;\">\u9023\u643a\u4e0d\u8981\u3001\u7d14\u7c8b\u306b\u30af\u30e9\u30a6\u30c9PBX\u3068\u3057\u3066\u4f7f\u3044\u305f\u3044 \u2192 7\u793e\u5168\u3066\u304c\u9078\u629e\u80a2<\/li>\n<\/ul>\n<p>\u5f53\u793e\uff08\u682a\u5f0f\u4f1a\u793e\u30a2\u30fc\u30c7\u30f3\u30c8\uff09\u3067\u306f 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href=\"https:\/\/ardent.jp\/ict-soudanshitu-form\/\" class=\"q_button bt_red\">\u304a\u554f\u5408\u305b\u306f\u3053\u3061\u3089&#x27a1;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"\u300cZoho CRM\u3092\u4f7f\u3063\u3066\u3044\u308b\u304c\u3001\u96fb\u8a71\u3068\u306e\u9023\u643a\u3067\u696d\u52d9\u52b9\u7387\u3092\u4e0a\u3052\u305f\u3044\u300d\u300cCTI\u3063\u3066\u3088\u304f\u805e\u304f\u3051\u3069\u4f55\u304c\u3067\u304d\u308b\uff1f\u300d\u3068\u304a\u60a9\u307f\u306e\u62c5\u5f53\u8005\u5411\u3051\u306b\u3001\u672c\u8a18\u4e8b\u3067\u306f Zoho 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